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For Companies At a Glance
- Tasks: Manage office tasks, coordinate jobs, and support a friendly team.
- Company: Established plumbing and heating business with a strong reputation.
- Benefits: Flexible hours, supportive team, and opportunities for growth.
- Why this job: Join a dynamic team and gain valuable experience in a thriving industry.
- Qualifications: Strong communication skills and ability to multitask.
- Other info: Training provided; perfect for students seeking part-time work.
The predicted salary is between 24000 - 36000 £ per year.
We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team. You'll be joining a supportive environment, working alongside our bookkeeper and two experienced office team members.
Working Hours:
- Saturday: 9:00am - 2:00pm (essential)
- Plus 3-4 weekdays per week
- Weekday hours are flexible and can suit full days or school-friendly hours
Key Responsibilities:
- Reactive duties:
- Answering incoming phone calls
- Booking emergency and reactive plumbing & heating jobs
- Handling customer enquiries and updates
- Supporting engineers with day-to-day job coordination
- Booking boiler services and maintenance visits
- Registering boilers and warranties
- Following up quotes and enquiries
- Chasing paperwork and job completion details
- Helping keep the diary organised and efficient
- General office and team support
About You:
- Confident and professional telephone manner
- Strong customer service skills
- Organised, reliable and able to multitask
- Comfortable working in a busy office environment
- A team player who takes ownership of tasks
Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided.
What We Offer:
- Stable, long-term part-time role
- Friendly and supportive office team
- Established business with clear systems in place
- Opportunity to grow with the company
Location: Bolton - Horwich
Job Type: Part-Time or Full time | Flexible
Schedule: Weekdays (flexible) + Saturday mornings
Office Coordinator in Horwich employer: IWC Independent Worldwide Consolidators SpA
Contact Detail:
IWC Independent Worldwide Consolidators SpA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator in Horwich
✨Tip Number 1
Get to know the company! Research their values and culture, especially since they pride themselves on quality work and customer service. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer enquiries and answering calls, it’s crucial to sound confident and professional. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or kept things running smoothly in a busy environment. This will highlight your ability to multitask, which is key for the Office Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our friendly office team.
We think you need these skills to ace Office Coordinator in Horwich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Office Coordinator role. Highlight your relevant skills and experiences that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows us you’re keen to join our growing team!
How to prepare for a job interview at IWC Independent Worldwide Consolidators SpA
✨Know the Company
Before your interview, take some time to research the plumbing and heating business. Understand their values, services, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves handling customer enquiries and coordinating jobs, be ready to share examples of how you've successfully managed customer interactions in the past. Highlight your ability to stay calm under pressure and how you’ve resolved issues effectively.
✨Demonstrate Organisational Skills
As an Office Coordinator, you'll need to juggle multiple tasks. Prepare to discuss your methods for staying organised and managing your time efficiently. You might even want to bring a sample of a planner or digital tool you use to keep track of tasks and appointments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
