Commercial Account Handler

Commercial Account Handler

Manchester Full-Time 28000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client portfolios and provide tailored insurance solutions.
  • Company: Join IWC, a rapidly growing independent insurance brokerage in the UK.
  • Benefits: Enjoy remote work, competitive salary, and ongoing training opportunities.
  • Why this job: Be part of a supportive team culture with great growth potential.
  • Qualifications: 2+ years in insurance; knowledge of commercial products is a plus.
  • Other info: Ideal for those seeking a dynamic role in a thriving company.

The predicted salary is between 28000 - 36000 £ per year.

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Commercial Account Handler | Remote | £35K – £45K

Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the UK?

A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced

Commercial Account Handler | Remote | £35K – £45K

Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the UK?

A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future!

The Role

Responsibilities

As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include:

  • Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines.
  • Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA\’s), and day-to-day client servicing
  • Develop a strong understanding of the clients business and requirements, and their risks.
  • Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals.
  • Handling day-to-day queries and enquiries from both clients and insurers.
  • Providing outstanding customer service, developing lasting relationships.

About You

  • At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager
  • Experience and confidence of working with SME and Mid-Market clients.
  • In depth knowledge of multiple commercial insurance products and services across all lines.
  • Working knowledge of Acturis
  • Excellent customer service and relationship-building skills both in person and over the phone
  • CII qualification or working towards would be advantageous

What\’s On Offer

  • Salary between £35,000 – £45,000 depending on experience
  • A down-to-earth team and welcoming culture
  • Remote working
  • Great benefits
  • Ongoing investment in training and development
  • Progression opportunities with the company continuing to grow at pace

If you\’re a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don\’t wait and apply today!

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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Marketing Services

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Commercial Account Handler employer: IWC Independent Worldwide Consolidators SpA

IWC Independent Worldwide Consolidators SpA is an exceptional employer, offering a dynamic and supportive work environment for Commercial Account Handlers. With a focus on personal and professional development, employees benefit from remote working options, competitive salaries, and ongoing training opportunities, all while being part of a rapidly growing independent brokerage that values collaboration and customer service excellence.
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Contact Detail:

IWC Independent Worldwide Consolidators SpA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

Tip Number 1

Familiarise yourself with the specific insurance products and services that IWC offers. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.

Tip Number 2

Network with current or former employees of IWC on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.

Tip Number 3

Prepare to discuss your experience with SME and Mid-Market clients in detail. Be ready to share specific examples of how you've successfully managed client relationships and provided tailored insurance solutions.

Tip Number 4

Showcase your customer service skills by preparing anecdotes that highlight your ability to build lasting relationships with clients. This is crucial for a role that emphasises outstanding customer support.

We think you need these skills to ace Commercial Account Handler

Commercial Insurance Knowledge
Client Relationship Management
Customer Service Excellence
Portfolio Management
Cross-Selling Techniques
Communication Skills
Problem-Solving Skills
Attention to Detail
Acturis Software Proficiency
Understanding of SME and Mid-Market Clients
Negotiation Skills
Time Management
Team Collaboration
CII Qualification (or working towards)

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Commercial Account Handler position. Understand the responsibilities and required skills, such as experience with SME and Mid-Market clients, and knowledge of commercial insurance products.

Tailor Your CV: Customise your CV to highlight relevant experience in the insurance industry. Emphasise your previous roles as a Commercial Account Handler or similar positions, and showcase your customer service skills and any CII qualifications.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage client portfolios and provide bespoke insurance solutions.

Highlight Soft Skills: In your application, emphasise your relationship-building skills and ability to provide outstanding customer service. These are crucial for the role and will set you apart from other candidates.

How to prepare for a job interview at IWC Independent Worldwide Consolidators SpA

Know Your Insurance Products

Make sure you have a solid understanding of the various commercial insurance products and services. Be prepared to discuss how these can be tailored to meet client needs, as this will demonstrate your expertise and confidence in the field.

Showcase Your Customer Service Skills

Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to build lasting relationships with clients, as this is crucial for a Commercial Account Handler.

Understand the Company Culture

Research IWC Independent Worldwide Consolidators and their company culture. Be ready to explain why you would thrive in their relaxed and welcoming environment, and how your values align with theirs.

Prepare for Scenario Questions

Anticipate scenario-based questions that may assess your problem-solving skills and ability to handle day-to-day queries. Think about past experiences where you successfully managed client expectations or resolved issues.

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