Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage commercial claims from start to finish, ensuring excellent client support.
- Company: Award-winning independent insurance broker known for community contributions.
- Benefits: Competitive salary, 25 days leave, private medical cover, and professional development support.
- Why this job: Join a progressive team and make a real impact in the insurance industry.
- Qualifications: 3 years' experience in commercial insurance claims and strong communication skills.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to work for one of the most progressive independent insurers brokerages in the North West? This multi award-winning, independent Insurance Broker is a true success story of the industry across the region, being widely recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people, and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of a Commercial Claims Handler.
The Role
As a key member of the Claims Team, you will manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You will work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company’s reputation for excellence.
Key Responsibilities
- Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage.
- Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution.
- Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes.
- Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence.
- Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up.
- Prepare clear, insightful claims reports for Account Executives and management.
- Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards.
- Support innovation and efficiency through collaboration with colleagues and the wider business.
About You
- Minimum 3 years’ experience in Commercial Insurance Claims handling is essential.
- Strong understanding of commercial insurance policies, coverage types, and claims procedures – Employers and Public Liability claims experience is required.
- Excellent communication, negotiation, and analytical skills.
- Accuracy, attention to detail, and the ability to work to tight deadlines.
- Proficiency in Microsoft Word, Excel, Outlook.
What’s On Offer
- Competitive salary and benefits package
- 25 days annual leave, plus additional time off at Christmas
- Employer-matched pension contribution
- Life Assurance
- Private Medical Cover
- CII qualification support and ongoing professional development
- Regular training and learning opportunities
- Employee Assistance Programme
Location: Bolton, England, United Kingdom
Claims Handler - Commercial Insurance in Bolton employer: IWC Independent Worldwide Consolidators SpA
Contact Detail:
IWC Independent Worldwide Consolidators SpA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler - Commercial Insurance in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of commercial insurance policies and claims procedures. We want you to be able to discuss your experience confidently and show off your negotiation skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities at progressive insurers like the one in Bolton. Tailor your approach to highlight how you can contribute to their success.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Claims Handler - Commercial Insurance in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience in commercial insurance claims and any specific types you've handled, like Employers and Public Liability. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team and how your background makes you a perfect fit. Be sure to mention any relevant achievements that showcase your expertise in claims handling.
Showcase Your Communication Skills: As a Claims Handler, communication is key! In your application, demonstrate your ability to liaise effectively with clients and other stakeholders. Use clear and concise language to show us you can handle negotiations and provide outstanding service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at IWC Independent Worldwide Consolidators SpA
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance policies and claims procedures. Familiarise yourself with the specific types of claims mentioned in the job description, like Employers and Public Liability. This will show that you're not just interested in the role but also understand the nuances of the industry.
✨Showcase Your Communication Skills
As a Claims Handler, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with clients, insurers, or colleagues in past roles. Practising clear and concise responses can help you demonstrate your strong communication skills during the interview.
✨Be Ready to Negotiate
Negotiation is key in this role, so think about times when you've successfully negotiated outcomes in previous jobs. Be prepared to discuss your approach to achieving fair settlements and how you handle challenging conversations. This will highlight your confidence and professionalism.
✨Stay Current
Keep yourself updated on the latest industry trends and regulatory changes. Mentioning recent developments during your interview can impress the interviewers and show that you're proactive about continuous learning. It’s a great way to demonstrate your commitment to improving claims handling standards.
