Residential Lettings Negotiator in Alderley Edge

Residential Lettings Negotiator – IWC Independent Worldwide Consolidators SpA

£26,000 + Commission (OTE £40,000) • Permanent – Alderley Edge, Cheshire

Are you a confident, people-focused sales professional who loves closing deals, building relationships and delivering an exceptional customer experience? Whether you come from lettings, estate agency, consultative sales, telesales or face‑to‑face customer engagement, this could be the perfect next step.

The Role

You’ll be part of a central sales team responsible for filling high‑quality accommodation and achieving 100% occupancy for the upcoming academic year. You’ll handle warm leads, support prospective residents, and help guide them through the booking journey. It’s a role for someone who thrives in phone‑based sales and can convert enquiries into confirmed bookings.

What You’ll Be Doing

• Managing inbound enquiries via phone, email, WhatsApp, WeChat and other messaging platforms
• Handling remote bookings for UK and international customers
• Creating rebooking & referral opportunities using strong customer relationships and social media engagement (TikTok, Instagram, WeChat, Red)
• Scheduling viewings with on‑site residence teams nationwide
• Following up every lead to maximise conversion and hit lettings targets
• Supporting brand awareness and providing a first‑class customer experience
• Reporting on daily/weekly activity, conversions and lettings performance

What We’re Looking For

• Experience in Lettings, Estate Agency, Consultative Sales, Telesales, Customer Service or Promotions
• Confident communicator with strong written and spoken skills
• Organised, proactive and motivated by achieving targets & earning commission
• Able to build rapport quickly with customers from the UK and overseas
• Additional languages are a bonus but not essential
• Personable, professional, reliable and committed to delivering results

Hours & Flexibility

This is a full‑time role based in Alderley Edge, with some flexible shifts to support international markets. Occasional Saturdays/Bank holidays may be required (with time off in lieu). One WFH day per week available.

Why Apply?

• Clear career path in a fast‑growing sector
• Excellent training and development
• Exposure to an international B2C sales environment
• Strong OTE with uncapped potential
• Modern, energetic, supportive team culture