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- Tasks: Help local carers set up online selling profiles and boost their digital skills.
- Company: Carers Isle of Wight, supporting unpaid carers in the community.
- Benefits: Make a difference, gain mentoring experience, and join a friendly team.
- Why this job: Empower others while enhancing your own digital skills and confidence.
- Qualifications: Basic digital skills and a passion for helping others.
- Other info: Flexible hours with full training and ongoing support provided.
Carers Isle of Wight supports unpaid carers across the Island who look after family members or friends. Many carers create art, crafts or handmade items as a creative outlet or small income stream, but need support to share or sell their work online. We are looking for a volunteer who can help carers set up and manage an online presence — such as a simple website or a selling platform like Etsy, eBay, or Folksy — so that they can showcase and sell their creations confidently and independently. The role could also include offering broader digital support, such as helping carers to get more comfortable using smartphones, tablets, social media, or other online tools to stay connected and organised.
Main Tasks
- Support carers to create and manage online selling profiles or simple websites.
- Upload photos, write descriptions, and manage sales or listings.
- Understand how to maintain their sites safely and independently.
- Provide one-to-one or small group support to build carers’ digital confidence.
- Assist with practical digital skills, such as setting up email accounts and passwords securely.
- Using tablets, mobile phones, and apps.
- Staying safe online and recognising scams.
- Encourage and empower carers to develop self-sufficiency in managing their digital tools and platforms.
- Keep simple records of support sessions if required.
Training and Support
Full induction and ongoing support provided by Carers Isle of Wight staff. Access to relevant training opportunities.
Benefits to You
- Make a meaningful difference to local carers’ lives.
- Share your digital and creative skills for social good.
- Gain experience in digital mentoring and community support.
- Meet new people and become part of a friendly, supportive team.
Skills and Qualities Required
- Confident in using online platforms such as Etsy, Shopify, or WordPress (or willing to learn).
- Basic understanding of digital safety, social media, and online selling practices.
- Patient, approachable, and able to explain things clearly to beginners.
- Good communication and interpersonal skills.
- Reliable, organised, and able to work independently or as part of a team.
- Respectful of confidentiality and sensitive to carers’ individual circumstances.
- A genuine interest in supporting others to develop new skills and confidence.
Training provided. Volunteers covered by insurance.
This opportunity has no specific location.
Digital Support & Online Selling Volunteer employer: IW Volunteer
Contact Detail:
IW Volunteer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support & Online Selling Volunteer
✨Tip Number 1
Network like a pro! Reach out to friends, family, and colleagues to let them know you're on the hunt for a role. You never know who might have a lead or connection that could help you land that perfect opportunity.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and connect with potential employers. Join groups related to digital support and online selling to stay in the loop and make valuable connections.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on articulating how your skills can help carers thrive in their online selling journey.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Tailor your approach to show how your passion for digital support aligns with our mission to empower local carers.
We think you need these skills to ace Digital Support & Online Selling Volunteer
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for helping others! Share why you’re interested in supporting carers and how your skills can make a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have with online platforms or digital support. We want to know how your background aligns with the role, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. Use simple language to explain your skills and experiences, as we appreciate clarity and directness in communication.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at IW Volunteer
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Digital Support & Online Selling Volunteer. Familiarise yourself with online platforms like Etsy and eBay, and think about how you can help carers set up their online presence.
✨Showcase Your Communication Skills
Since this role involves helping others, be prepared to demonstrate your communication skills. Think of examples where you've explained complex topics simply or helped someone learn a new skill. This will show that you're patient and approachable.
✨Prepare for Practical Scenarios
Expect to discuss practical scenarios during the interview. Be ready to explain how you would assist a carer in setting up an online profile or managing digital tools. This will highlight your problem-solving abilities and your understanding of the role.
✨Express Your Passion for Helping Others
Make sure to convey your genuine interest in supporting others. Share any relevant experiences where you've made a difference in someone's life or helped them gain confidence. This will resonate well with the interviewers and show that you're a good fit for the team.
