Logistics & Supply Chain Coordinator

Location: | Type: Full-time, Permanent | Reporting to: Operations Manager

About the Role

Ivyline Ltd is a proudly British, family-run wholesaler of home and garden products, trading since 1976. As we continue to grow, we are looking for a proactive and detail-oriented Logistics & Supply Chain Coordinator to join our operations team. This is a varied and hands-on role at the heart of our supply chain. You will take ownership of inbound stock coordination into our third-party logistics (3PL) warehouse, manage outbound export freight, ensure compliance with customs and commodity code requirements, and maintain smooth day-to-day purchasing with our established supplier base.

Key Responsibilities

• Inbound Stock & 3PL Warehouse Coordination: Coordinate the movement of inbound stock from suppliers into our 3PL warehouse, ensuring accurate advance shipment notices (ASNs) and delivery bookings. Act as the primary point of contact between the business and the 3PL provider, resolving discrepancies and maintaining strong working relationships. Monitor inbound shipment schedules, flagging delays and proactively communicating updates to internal stakeholders. Ensure all stock is received, labelled, and stored in line with our agreed processes and SLAs.
• Outbound Export Freight: Manage the end-to-end process for outbound export shipments, including booking freight, preparing documentation, and liaising with freight forwarders and couriers. Ensure all export documentation is accurate and compliant, including commercial invoices, packing lists, and certificates of origin where required. Correctly classify all goods using the appropriate commodity (HS/tariff) codes, ensuring compliance with UK export regulations and those of destination markets. Stay current with changes to trade regulations, customs requirements, and international shipping rules that may affect the business.
• Supplier Purchasing & Replenishment: Place regular repeat purchase orders with existing suppliers, ensuring accuracy in quantities, pricing, and delivery schedules. Track open orders and follow up on outstanding deliveries, keeping internal systems up to date. Build and maintain positive relationships with our supplier base, escalating issues where necessary. Support the wider purchasing team with administrative tasks and reporting as required.

Skills & Experience

Essential:

• Solid understanding of commodity (HS/tariff) codes and UK customs/export compliance — this is a non-negotiable requirement of the role.
• Previous experience in a logistics, freight, or supply chain coordination role.
• Experience working with or alongside a 3PL provider.
• Proven ability to manage outbound international freight, including documentation preparation.
• Experience placing purchase orders and managing supplier relationships.
• Strong attention to detail and excellent organisational skills.
• Confident communicator, both written and verbal, with internal teams and external partners.

Desirable:

• Experience in a wholesale, consumer goods, or home and garden product environment.
• Familiarity with ERP or warehouse management systems.
• Knowledge of Incoterms and letters of credit.
• CPC (Customs Procedure Codes) qualification or equivalent trade compliance training.

What We Offer

• A friendly, collaborative working environment within a well-established, family-run British business.
• A varied role with real ownership and the opportunity to make a genuine impact.
• Competitive salary commensurate with experience.
• Company benefits package.

How to Apply

Please send your CV and a brief covering letter outlining your suitability for the role — in particular your experience with commodity codes and export freight — to scott.thomas@ivylinegb.co.uk.