At a Glance
- Tasks: Welcome guests with warmth and professionalism while supervising the reception team.
- Company: The Ivy Collection, known for elegance and vibrant hospitality.
- Benefits: Competitive pay, extra holiday, staff discounts, and birthday off.
- Other info: Inclusive environment celebrating diversity and career growth opportunities.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Excellent English skills and a passion for guest service.
The predicted salary is between 30000 - 35005 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key Responsibilities
Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in building an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
About You
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Windsor - Senior Receptionist employer: Ivy Restaurants Ltd
At The Ivy Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. Our commitment to employee growth is evident through our Management Career Development Program and generous benefits, including extra holiday allowance and staff discounts, ensuring that every team member feels valued and supported in their career journey. Located in the heart of Windsor, you will be part of a team that embodies elegance and hospitality, creating unforgettable experiences for our guests while enjoying a fulfilling and rewarding work environment.
