At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and unforgettable guest experiences.
- Company: Join The Ivy Collection, one of the UK's most iconic hospitality brands.
- Benefits: Enjoy competitive pay, staff discounts, free meals, and extra holiday for long service.
- Other info: Celebrate your birthday with a day off and access discounts on hundreds of retailers.
- Why this job: Be part of a vibrant team in a stylish new restaurant opening.
- Qualifications: 2+ years of management experience in a fast-paced environment.
The predicted salary is between 30000 - 40000 € per year.
We are delighted to be opening The Ivy Collection in Stratford-upon-Avon. As we bring our signature style of hospitality to this historic town, we continue to embody timeless elegance and vibrant guest experiences across all our restaurants. Celebrated for exceptional food, outstanding service, and unforgettable moments, The Ivy Collection has become one of the UK’s most iconic hospitality brands. We’re searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on hourly rate & tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
- You have 2 years + experience in this position.
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills.
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Restaurant Manager - New Opening in Stratford-upon-Avon employer: Ivy Restaurants Ltd
The Ivy Collection in Stratford-upon-Avon is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive pay, generous discounts, and unique benefits like guaranteed birthday leave, we foster a supportive environment where team members can thrive and grow in their careers while delivering unforgettable dining experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - New Opening in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at The Ivy Collection. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for exceptional service shine through. Share stories of how you've wowed guests in the past – it’s all about making a memorable impression.
✨Tip Number 3
Do your homework! Familiarise yourself with The Ivy Collection's values and what makes them stand out in the industry. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our dynamic team right from the start!
We think you need these skills to ace Restaurant Manager - New Opening in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to providing exceptional service and creating memorable guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant Manager role. Highlight relevant experience, especially in managing teams and delivering high standards of service, to show us you’re the perfect fit for The Ivy Collection.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your information logically so we can easily see your qualifications and experience without any fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Collection!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research The Ivy Collection thoroughly. Understand their values, signature dishes, and what sets them apart in the hospitality industry. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can foster a positive learning culture within the team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially under pressure. Think of scenarios where you had to handle difficult guests or manage a busy service. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the restaurant's future plans, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
