At a Glance
- Tasks: Welcome guests with warmth and professionalism while supervising the reception team.
- Company: Join The Ivy Asia, a vibrant restaurant brand known for its unique dining experience.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed birthday off.
- Other info: Career development opportunities and a supportive work environment await you.
- Why this job: Be part of a dynamic team in a stunning venue that celebrates diversity and individuality.
- Qualifications: Excellent English skills and a passion for delivering exceptional guest experiences.
The predicted salary is between 12 - 15 £ per hour.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Senior Receptionist include:
- Ensuring all our guests receive a positive, warm and professional first impression of the restaurant.
- Assisting the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development.
- Supervising other receptionists, ensuring that the correct standards and methods of service are maintained.
About you:
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:
Our shared CARING values help create an environment where we are happy, engaged, and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Senior Receptionist employer: Ivy Restaurants Ltd
At The Ivy Asia, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and individual contributions. Our Senior Receptionist role not only provides competitive pay and generous benefits, including extra holiday allowance and a guaranteed day off for your birthday, but also fosters personal and professional growth through our Management Career Development Program. Join us in creating unforgettable dining experiences while enjoying the perks of working in one of the UK's most beloved restaurant brands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Senior Receptionist role.
✨Tip Number 2
Show off your personality! When you get that interview, let your charisma shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for guests, so be yourself and engage with the interviewers.
✨Tip Number 3
Do your homework! Familiarise yourself with The Ivy Asia’s unique offerings and values. This will not only impress your interviewers but also help you articulate how you can contribute to their vibrant team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our dynamic and supportive team at The Ivy Collection.
We think you need these skills to ace Senior Receptionist
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring that extra sparkle to our team.
Tailor Your CV:Make sure your CV is tailored specifically for the Senior Receptionist position. Highlight your relevant experience and skills that align with what we’re looking for, like your ability to create a warm and professional first impression.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for The Ivy Asia. Share specific examples of how you've wowed guests in the past and how you embody our CARING values. Keep it engaging and concise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research The Ivy Asia. Familiarise yourself with their menu, the unique dining experience they offer, and their values. This will not only impress your interviewers but also help you understand how you can contribute to creating that magical allure for guests.
✨Showcase Your Charisma
As a Senior Receptionist, your personality is key! During the interview, let your charisma shine through. Practice friendly greetings and warm introductions, as this role is all about making guests feel welcome. Remember, a positive first impression starts with you!
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported colleagues in previous roles or contributed to a positive work environment. The Ivy Collection values teamwork, so showing that you can foster a supportive atmosphere will set you apart.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and guest interaction. Think of scenarios where you went the extra mile for a guest or handled a difficult situation. Practising these responses will help you articulate your experience confidently during the interview.
