At a Glance
- Tasks: Welcome guests with warmth and professionalism, ensuring a memorable dining experience.
- Company: Join The Ivy Collection, a celebrated brand known for elegance and hospitality.
- Benefits: Competitive pay, extra holiday, staff discounts, and guaranteed birthday off.
- Other info: Inclusive environment with career development opportunities and a focus on diversity.
- Why this job: Be part of a dynamic team and create unforgettable moments for guests.
- Qualifications: Excellent English skills and a passion for exceptional guest service.
The predicted salary is between 12 - 15 £ per hour.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Receptionist will include:
- Ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave.
- Offering information to our guests on the restaurant or any specials that may be on offer.
- Relaying any allergen concerns to the kitchen quickly and accurately.
About you:
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:
Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Receptionist employer: Ivy Restaurants Ltd
The Ivy Collection is an exceptional employer that prioritises employee well-being and growth, offering competitive pay, a robust Management Career Development Program, and generous benefits such as extra holiday allowance and staff discounts. Our vibrant work culture fosters inclusivity and celebrates individuality, making it a rewarding environment for those who are passionate about delivering outstanding guest experiences in one of the UK's most beloved restaurant brands.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research The Ivy Collection and understand their values, menu, and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant hospitality.
✨Tip Number 2
When you get to the interview, don’t just sit there waiting for questions. Be proactive! Share your experiences and how they relate to the role of a Receptionist. Talk about times you've wowed guests or handled tricky situations – it’ll show you’re ready to go the extra mile!
✨Tip Number 3
Dress to impress! The Ivy Collection is all about elegance, so make sure your outfit reflects that. A polished appearance not only boosts your confidence but also shows that you understand the brand's image and are ready to represent it.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A simple thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps the conversation going. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can bring a warm welcome to our guests.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at The Ivy Collection. Highlight your relevant experience and skills that align with our values of professionalism and guest care. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Brand
Before your interview, take some time to research The Ivy Collection. Familiarise yourself with their values, menu offerings, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Charisma
As a Receptionist, your personality is key! Practice how you can convey warmth and professionalism during the interview. Think of examples from your past experiences where you went the extra mile for guests or handled challenging situations with grace.
✨Prepare for Common Questions
Anticipate questions related to guest interactions, such as how you would handle a difficult customer or relay allergen concerns. Prepare specific examples that highlight your problem-solving skills and ability to maintain a positive atmosphere.
✨Dress the Part
First impressions matter, especially in a role that embodies elegance and hospitality. Choose an outfit that reflects the brand's style—smart, polished, and professional. This will help you feel confident and ready to impress from the moment you walk in.
