Reception & Guest Experience Lead

Reception & Guest Experience Lead

Full-Time No working from home possible
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Ivy Restaurants Ltd is seeking a Reception Manager for Harry's in London to lead the front-of-house experience. You will ensure a warm, professional first impression, manage bookings, and oversee seating flow across sections while delivering detailed knowledge of our menu and specials.

You will train and lead the reception team, provide accurate information to guests, and ensure payment methods are processed correctly, with a focus on exceptional service and guest satisfaction.

Reception & Guest Experience Lead employer: Ivy Restaurants Ltd

The Ivy Collection is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. As an Events Manager in one of the UK's most-loved restaurant brands, you will enjoy generous benefits such as a 50% staff discount, extra holiday allowance, and opportunities for career development, all while being part of a supportive team that values individuality and celebrates success.

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Contact Details:

Ivy Restaurants Ltd Recruitment Team