At a Glance
- Tasks: Lead a team, serve guests, and create unforgettable dining experiences.
- Company: Join The Ivy Collection, known for elegance and vibrant hospitality.
- Benefits: Competitive pay, extra holiday, staff discounts, and birthday off.
- Other info: Inclusive environment celebrating diversity and individualities.
- Why this job: Be part of a dynamic team and make every guest's experience special.
- Qualifications: 1+ years in a similar role, team player, and solution-driven.
The predicted salary is between 12 - 15 £ per hour.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Waiter to join our team and become part of something special.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Head Waiter
Will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.
About you
You have at least 1+ years’ experience in this role and are solution‑driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Marlow - Head Waiter employer: Ivy Restaurants Ltd
The Ivy Collection is an exceptional employer that offers a vibrant work culture steeped in elegance and hospitality. With competitive pay, extensive career development opportunities, and unique benefits such as extra holiday allowance and guaranteed birthday leave, we prioritise the well-being and growth of our team members. Join us in creating unforgettable dining experiences while enjoying a supportive environment that celebrates diversity and individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Marlow - Head Waiter
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop into The Ivy Collection and soak up the atmosphere. This will help you understand their style and give you a chance to chat with staff, which can really impress during your interview.
✨Tip Number 2
Show off your experience! When you’re in the interview, share specific examples of how you've handled busy service times or motivated your team. We want to hear about those moments that showcase your skills as a Head Waiter.
✨Tip Number 3
Be ready to demonstrate your service skills! You might be asked to role-play a scenario where you take an order or handle a guest complaint. Practise these scenarios beforehand so you can shine when it counts!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Marlow - Head Waiter
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional service and how you create memorable moments for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Head Waiter role at The Ivy Collection. Use keywords from the job description and showcase relevant skills and experiences that align with our values of teamwork and service excellence.
Highlight Team Leadership Skills:As a Head Waiter, you'll be directing and motivating a team. In your application, emphasise any leadership experiences you've had, whether it's training new staff or managing a busy section during service. We want to see how you can inspire others!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you one step closer to joining our vibrant team at The Ivy Collection!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with The Ivy Collection's menu and signature dishes. This shows your genuine interest in the role and helps you answer questions about food and drink pairings confidently.
✨Showcase Your Leadership Skills
As a Head Waiter, you'll be directing a team. Prepare examples of how you've motivated and supported your team in previous roles. Highlight any experiences where you’ve resolved conflicts or improved service efficiency.
✨Emphasise Your Customer Service Experience
Be ready to discuss specific instances where you provided exceptional service. Think about times when you went above and beyond for guests, as this aligns perfectly with The Ivy Collection's commitment to vibrant hospitality.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only reflects your understanding of the restaurant's elegant atmosphere but also shows that you take the opportunity seriously.
