At a Glance
- Tasks: Create a welcoming atmosphere for guests and support the reception team.
- Company: Join The Ivy Asia, a vibrant and innovative restaurant brand.
- Benefits: Competitive pay, extra holiday, staff discounts, and birthday off.
- Other info: Diverse and inclusive workplace with career development opportunities.
- Why this job: Be part of a dynamic team and elevate guest experiences.
- Qualifications: Excellent English skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We are searching for a charismatic team member to join our dynamic and supportive group as a Senior Receptionist in one of the UK’s most-loved restaurant brands.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Responsibilities
- Ensuring all our guests receive a positive, warm and professional first impression of the restaurant.
- Assisting the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development.
- Supervising other receptionists, ensuring that the correct standards and methods of service are maintained.
About you
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
About us
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our shared CARING values help create an environment where we are happy, engaged, and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
London - Senior Receptionist employer: Ivy Restaurants Ltd
At The Ivy Asia, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. Our Senior Receptionist role not only provides competitive pay and generous benefits, including extra holiday allowance and a guaranteed day off for your birthday, but also fosters personal and professional growth through our Management Career Development Program. Join us in the heart of London, where you can thrive in a dynamic team dedicated to delivering extraordinary dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land London - Senior Receptionist
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a drink. This way, you can experience the atmosphere and service first-hand, which will help you connect with the team during your chat.
✨Tip Number 2
Show off your personality! The Ivy Asia is all about charisma and warmth, so let your true self shine through in your interactions. Be friendly, approachable, and ready to engage with everyone you meet.
✨Tip Number 3
Prepare some questions! When you get the chance to speak with the team, ask about their experiences and what they love about working there. It shows you're genuinely interested and helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace London - Senior Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring that extra sparkle to our team.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience as a Senior Receptionist. Focus on your skills in guest relations and team management, as these are key to impressing us at The Ivy Asia.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've wowed guests in the past and how you embody our CARING values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Asia!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research The Ivy Asia. Familiarise yourself with their menu, unique features like the colourful glass floor, and the overall dining experience they offer. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Charisma
As a Senior Receptionist, your personality is key! Practice how you can convey warmth and professionalism during the interview. Think of examples from your past experiences where you went the extra mile for guests or handled challenging situations with grace. Let your charisma shine through!
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss how you've supported colleagues in previous roles and contributed to a positive work environment. The Ivy Collection values teamwork, so showing that you can help build an efficient department will resonate well with the interviewers.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, you could ask about the management career development programme or how the team celebrates individual differences. This shows you're engaged and eager to be part of their community.
