At a Glance
- Tasks: Welcome guests with warmth and professionalism, ensuring a memorable dining experience.
- Company: Join The Ivy Collection, a diverse and inclusive employer.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed birthday day off.
- Other info: Guaranteed minimum 20-hour contract with career development opportunities.
- Why this job: Be part of a vibrant team and make guests feel special every day.
- Qualifications: Excellent English skills and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Receptionist
- Ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave.
- You will be able to offer information to our guests on the restaurant or any specials that may be on offer.
- You’ll relay any allergen concerns to the kitchen quickly and accurately.
About you
- You love to go the extra mile for guests and wow them with your professionalism.
- You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
London - Receptionist employer: Ivy Restaurants Ltd
The Ivy Collection is an exceptional employer, offering a vibrant work culture where employees are valued and rewarded. With competitive pay, generous benefits including extra holiday allowance and staff discounts, and a commitment to career development, this role as a Receptionist in London provides a unique opportunity for personal and professional growth in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land London - Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Check out The Ivy Collection's values and what they stand for. This way, when you walk in for that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team!
✨Tip Number 2
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key elements of the receptionist role, like providing a warm welcome and handling guest queries. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Don’t forget to showcase your personality! The Ivy Collection is all about creating memorable experiences for guests, so let your passion for hospitality come through. Share stories about times you've gone the extra mile for someone – it’ll help you stand out from the crowd.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us. So, what are you waiting for? Let’s get you that dream job!
We think you need these skills to ace London - Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Receptionist, you'll be the first point of contact for our guests!
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in customer service and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – this helps us see your strengths at a glance!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re considered for all the amazing benefits and rewards we offer, like that guaranteed day off for your birthday!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Company
Before your interview, take some time to research The Ivy Collection. Understand their values, the type of dining experience they offer, and what sets them apart in the industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Receptionist, your first impression is crucial. Practice a warm and professional greeting that you can use when welcoming guests. Role-play with a friend or family member to get comfortable with your delivery. Remember, you want to convey friendliness and professionalism right from the start!
✨Prepare for Common Questions
Think about the types of questions you might be asked during the interview, such as how you would handle a difficult guest or how you ensure accuracy when relaying allergen concerns. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
✨Showcase Your Communication Skills
Since excellent English language skills are essential for this role, make sure to articulate your thoughts clearly during the interview. Listen carefully to the interviewer's questions and respond thoughtfully. This will not only showcase your language skills but also your ability to engage effectively with guests and team members.
