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- Tasks: Lead the digital evolution of The Ivy Collection and optimise business systems.
- Company: Join a renowned group of iconic restaurants celebrated for exceptional service.
- Benefits: Enjoy 100% dining discount, competitive pay, and extra holiday allowance.
- Other info: Opportunity for career growth in a dynamic, multi-brand setting.
- Why this job: Make a real impact in a fast-paced hospitality environment with strategic leadership.
- Qualifications: Proven IT leadership experience and strong understanding of digital platforms.
The predicted salary is between 80000 - 100000 £ per year.
The Ivy Collection is a group of 61 restaurants across the UK and Ireland, including The Ivy Brasseries, The Ivy Asia, Harry’s Restaurants, Brasserie of Light, and the original The Ivy, established in 1917. Our iconic restaurants are celebrated for exceptional food, outstanding service, and unforgettable moments.
We are now looking for an IT Director to lead the next phase of our digital and systems evolution. This opportunity is ideally suited to an established Head of IT, Digital Systems Lead, or senior technology professional ready to take their first step into a Director-level role within a fast-paced, multi-brand hospitality business.
The role
You will lead the strategy, optimisation, and performance of The Ivy Collection’s digital platforms and business systems, ensuring technology supports both operational excellence and commercial growth. Working closely with senior stakeholders across Operations, Marketing, Finance, HR and external partners, you will oversee key platforms including CRM systems, websites, mobile applications, integrations, and guest-facing technologies.
Key responsibilities
- Lead and evolve the business technology and digital systems roadmap
- Drive improvements across CRM, digital platforms, integrations, and operational systems
- Manage system enhancements, project delivery, and third-party technology partners
- Translate business needs into scalable technical solutions
- Lead cross-functional digital and systems projects from planning through to implementation
- Ensure strong governance, platform stability, and data integrity across the digital estate
What we’re looking for
- Proven experience leading IT, digital products, or business systems within a multi-site environment
- Strong understanding of CRM platforms, integrations, APIs, and cloud technologies
- Experience with Salesforce, SevenRooms, or similar platforms is advantageous
- Strong stakeholder management and project delivery capability
- Commercially minded, solutions-focused, and confident operating in a fast-paced business
- Someone ready to step into a broader strategic leadership role with genuine business impact
Benefits & Rewards
- 100% discount for you and up to 3 guests when dining in our restaurants
- 30% discount across the wider group of restaurants
- Competitive industry pay
- Eligible for a discretionary bonus scheme, based on performance against company KPIs.
- Extra holiday allowance linked to length of service — up to 5 additional days after 5 years
London - IT Director employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London - IT Director
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT Director role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with CRM systems and digital platforms. We want to see how you can drive improvements and lead projects, so don’t hold back on showcasing your achievements!
✨Ask the Right Questions
During interviews, ask insightful questions about their current technology challenges and future goals. This shows you’re genuinely interested and ready to step into that strategic leadership role. Plus, it gives you a better idea of how you can make an impact!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to find someone who can lead our digital evolution, and that could be you!
We think you need these skills to ace London - IT Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Director. Highlight your experience with digital systems and stakeholder management, and don’t forget to mention any relevant platforms like Salesforce or CRM systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for The Ivy Collection. Share specific examples of how you've led technology projects and driven improvements in previous roles.
Showcase Your Leadership Skills: As an IT Director, you'll need to lead teams and projects. Make sure to highlight your leadership experience and how you've successfully managed cross-functional teams in fast-paced environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific technologies mentioned in the job description, like CRM platforms and cloud technologies. Brush up on your knowledge of Salesforce and SevenRooms, as being able to discuss these confidently will show you’re ready for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading IT projects and managing cross-functional teams. Think about times when you’ve driven improvements or optimised systems, and be ready to share how you achieved those results.
✨Understand the Business Landscape
Research The Ivy Collection and its digital strategy. Familiarise yourself with their restaurants and how technology plays a role in enhancing customer experience. This will help you align your answers with their business goals during the interview.
✨Engage with Stakeholders
Be prepared to discuss how you’ve managed relationships with various stakeholders in previous roles. Highlight your communication skills and how you’ve translated business needs into technical solutions, as this is crucial for the IT Director position.