At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at a stunning garden restaurant.
- Company: Join one of London's most exclusive and beautiful restaurant brands.
- Benefits: Enjoy 100% GM discount, competitive pay, bonuses, and extra holiday for long service.
- Other info: Embrace a culture of caring and celebrate individuality within a supportive environment.
- Why this job: Be part of a dynamic team and elevate your career in hospitality.
- Qualifications: Experience as a General Manager or Operations Manager in fast-paced restaurants.
The predicted salary is between 45000 - 55000 £ per year.
Widely recognised as one of London's most beautiful garden restaurants, The Ivy Chelsea Garden has become synonymous with elegant dining, vibrant energy, and exceptional hospitality. Loved by locals and visitors alike, it is a restaurant full of character, atmosphere, and occasion. We're now searching for an exceptional General Manager to lead the team behind this iconic destination. This is a great opportunity to join a dynamic and supportive team in one of the UK's most exclusive restaurant brands.
Benefits & rewards:
- 100% GM discount for you and up to 3 friends when you dine in our restaurants.
- Competitive Industry pay (based on salary & Tronc).
- Additionally, all managers receive an element of variable tronc.
- Eligible for a discretionary bonus scheme, based on performance against company KPIs.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as a General Manager:
- You understand what exceptional guest experience looks like and how to deliver it consistently and efficiently.
- You lead from the floor with confidence, setting standards and inspiring high performance across your team.
- You fully own the numbers, with a clear understanding of financial targets and how to communicate and drive them.
- You build and manage realistic budgets, actively improving profitability through strong cost control.
- You stay commercially sharp, with an up-to-date understanding of the hospitality industry.
- You identify and act on high-value opportunities that align with brand direction and ROI.
- You build strong, trusted relationships with internal teams and external partners.
About you:
- You've operated at General Manager or Operations Manager level in fast-paced, high-volume restaurants.
- You lead teams from the front: raising standards, driving performance, and keeping morale high.
- You don't just meet expectations: you push beyond them.
- You're guest-obsessed and committed to standout service.
About us:
Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
London - General Manager employer: Ivy Restaurants Ltd
The Ivy Chelsea Garden is not just a restaurant; it's a vibrant community hub where exceptional hospitality meets elegant dining in one of London's most picturesque settings. As a General Manager, you'll thrive in a dynamic and supportive environment that prioritises employee growth through comprehensive training and career development opportunities, alongside generous benefits like a 100% dining discount and extra holiday allowance for long service. Join us to lead a passionate team dedicated to delivering unforgettable experiences while enjoying the perks of working in a prestigious brand known for its character and atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land London - General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups, and don’t be shy about reaching out to current or former employees of The Ivy Chelsea Garden. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for exceptional guest experiences during interviews. Share specific examples of how you've gone above and beyond in previous roles. This will demonstrate that you’re not just looking for any job, but that you truly care about delivering standout service.
✨Tip Number 3
Prepare to discuss financial targets and budgets. As a General Manager, you’ll need to own the numbers, so brush up on your financial knowledge. Be ready to talk about how you’ve improved profitability in past roles and how you plan to do the same at The Ivy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace London - General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through. We want to see how much you care about delivering exceptional guest experiences and leading a vibrant team.
Be Specific About Your Experience:Don’t just list your previous roles; share specific examples of how you've led teams and improved performance in fast-paced environments. We love seeing concrete achievements that demonstrate your capabilities.
Tailor Your Application:Make sure to tailor your application to reflect the values and expectations outlined in the job description. We’re looking for someone who embodies our CARING values, so show us how you fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Chelsea Garden.
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on The Ivy Chelsea Garden. Familiarise yourself with their menu, service style, and overall vibe. This will not only show your genuine interest but also help you discuss how your experience aligns with their brand.
✨Showcase Your Leadership Style
As a General Manager, your leadership approach is crucial. Be ready to share specific examples of how you've led teams in high-pressure environments. Highlight instances where you’ve inspired performance and maintained morale, as this aligns perfectly with what they’re looking for.
✨Understand Financials Like a Pro
Brush up on your financial knowledge before the interview. Be prepared to discuss how you’ve managed budgets and driven profitability in previous roles. They’ll want to see that you can own the numbers and communicate them effectively to your team.
✨Emphasise Guest Experience
Since they’re all about exceptional guest experiences, come armed with stories that demonstrate your guest-obsessed mindset. Talk about how you’ve gone above and beyond to ensure customer satisfaction and how you plan to maintain those standards at The Ivy.
