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- Tasks: Assist in managing the reception team and ensure exceptional guest service.
- Company: Join The Ivy Asia, a vibrant restaurant known for its unique dining experience.
- Benefits: Enjoy competitive pay, staff discounts, free meals, and extra holiday allowance.
- Why this job: Be part of a dynamic team in a renowned restaurant with exciting career growth.
- Qualifications: 2+ years of experience in a similar role and a passion for guest service.
- Other info: Celebrate your birthday off and enjoy discounts on various retailers and services.
The predicted salary is between 30000 - 42000 £ per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards- Competitive Industry pay (based on salary & Tronc)
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
- To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development.
- To assist the reception team in providing all staff with ongoing service standards training and food and beverage product knowledge.
- To supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
- To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved.
- To attend training and meetings as required by the Reception Manager.
- To conduct and contribute to regular departmental communications meetings.
- Manage the reception desk and the flow of service into the restaurant in the Manager's absence.
- You have 2 years + experience in this position.
- Solution-driven individual able to work under the pressure of peak service.
- You love to wow guests with exceptional service.
- You have excellent English language skills.
- You are friendly and professional with plenty of charisma and flair.
Our shared CARING values help create an environment where we are happy, engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
London - Assistant Reception Manager employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London - Assistant Reception Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Assistant Reception Manager role.
✨Tip Number 2
Show up in style! If you get the chance for an informal chat or a meet-up, dress to impress and bring your A-game. First impressions count, especially in a vibrant place like The Ivy Asia!
✨Tip Number 3
Be ready to showcase your skills! Prepare to discuss your experience and how you can wow guests with exceptional service. Think of examples where you've gone above and beyond in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at The Ivy Asia.
We think you need these skills to ace London - Assistant Reception Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining The Ivy Asia and contributing to our vibrant team.
Tailor Your CV: Make sure your CV is tailored to the Assistant Reception Manager position. Highlight your relevant experience and skills that match what we're looking for, like your ability to wow guests and manage a busy reception desk.
Be Professional Yet Friendly: In your cover letter, strike a balance between professionalism and friendliness. We love charisma and flair, so don’t be afraid to let your personality come through while keeping it respectful and polished.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Asia!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research The Ivy Asia. Familiarise yourself with their menu, unique offerings, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As an Assistant Reception Manager, you'll be interacting with guests and staff constantly. Prepare examples from your past experiences where you've gone above and beyond to provide exceptional service or resolve conflicts. This will highlight your charisma and flair!
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you handle pressure and peak service times. Think of specific situations where you successfully managed a busy environment or solved a tricky issue. This will showcase your solution-driven mindset, which is crucial for this role.
✨Embrace the Company Culture
Familiarise yourself with the CARING values of the company. During the interview, express how you align with these values and how you can contribute to creating a happy and engaged environment. This will resonate well with the interviewers and show that you're a great fit for the team.
