Head Waiter in London

Head Waiter in London

London Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team, serve guests, and create unforgettable dining experiences.
  • Company: Join The Ivy Collection, known for elegance and vibrant hospitality.
  • Benefits: Competitive pay, extra holiday, staff discounts, and birthday off.
  • Other info: Inclusive environment celebrating diversity and individualities.
  • Why this job: Be part of a dynamic team and make every guest's experience special.
  • Qualifications: 1+ years in a similar role, team player, and solution-driven.

The predicted salary is between 24000 - 30000 £ per year.

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards

  • Competitive Industry pay (Hourly + Tronc)
  • Management Career Development Program, which includes online and practical assessments.
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.
  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.
  • You can take your Birthday as a day off - Guaranteed!
  • Refer a Friend Bonus
  • Access to discounts on 100s of retailers, health, entertainment, travel & more
  • Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter

Will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you

You have at least 1+ years’ experience in this role and are solution‑driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Head Waiter in London employer: Ivy Restaurants Ltd

The Ivy Collection is an exceptional employer that offers a vibrant work culture steeped in elegance and hospitality. With competitive pay, a robust Management Career Development Program, and unique benefits like extra holiday allowance and guaranteed birthday leave, we prioritise employee growth and well-being. Join us in creating unforgettable moments for our guests while enjoying a supportive environment that celebrates diversity and individual contributions.

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Contact Details:

Ivy Restaurants Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter in London

Tip Number 1

Get to know the restaurant vibe! Before your interview, pop into The Ivy Collection and soak up the atmosphere. This will help you understand their style and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your service skills! Role-play with a friend or family member to simulate taking orders and serving food. This will boost your confidence and help you shine during the interview.

Tip Number 3

Show off your teamwork spirit! Be ready to share examples of how you've motivated and supported your colleagues in previous roles. The Ivy Collection values a strong team dynamic, so let them see your collaborative side.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our vibrant hospitality family.

We think you need these skills to ace Head Waiter in London

Team Leadership
Customer Service
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional service and how you create unforgettable moments for guests.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Head Waiter role. Highlight relevant experience, especially in managing teams and providing top-notch service, to show us you're the perfect fit for our vibrant environment.

Be Authentic:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share anecdotes that reflect your teamwork skills and how you handle pressure, as these are key in our fast-paced restaurants.

Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Ivy Restaurants Ltd

Know the Menu Inside Out

Familiarise yourself with The Ivy Collection's menu and specials. Being able to discuss dishes confidently will impress your interviewers and show your genuine interest in the role.

Showcase Your Leadership Skills

As a Head Waiter, you'll be leading a team. Prepare examples of how you've motivated and supported your colleagues in previous roles. Highlighting your ability to manage a team effectively will set you apart.

Demonstrate Your Service Excellence

Think of specific instances where you went above and beyond for guests. Share these stories during your interview to illustrate your commitment to exceptional service and your solution-driven mindset.

Embrace the Ivy Culture

Research The Ivy Collection’s values and culture. Be ready to discuss how your personal values align with theirs, especially around caring for colleagues and guests. This will show that you're not just looking for a job, but a place where you can thrive.