Guest Experience Reservations Specialist in London

Guest Experience Reservations Specialist in London

London Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our restaurants, managing bookings and ensuring a fantastic guest experience.
  • Company: Join The Ivy Collection, a renowned name in London's dining scene.
  • Benefits: Enjoy competitive pay, flexible shifts, and a vibrant work environment.
  • Other info: Flexible hours, including weekends, with opportunities for growth in hospitality.
  • Why this job: Make a difference in guests' dining experiences while working with a passionate team.
  • Qualifications: Strong communication skills and attention to detail are essential.

The predicted salary is between 25000 - 30000 Β£ per year.

The Ivy Collection in London is seeking a Reservations Agent to deliver an outstanding customer experience for all restaurant bookings.

You will be the first point of contact, input reservations in Open Table, and coordinate with FOH teams to maximise bookings.

The role requires exceptional communication, attention to detail, and flexibility to work across all shifts, including weekends.

Join a renowned group delivering exceptional food and service.

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Guest Experience Reservations Specialist in London employer: Ivy Restaurants Ltd

The Ivy Collection is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. As an Events Manager in one of the UK's most-loved restaurant brands, you will enjoy generous benefits such as a 50% staff discount, extra holiday allowance, and opportunities for career development, all while being part of a supportive team that values individuality and celebrates success.

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Contact Details:

Ivy Restaurants Ltd Recruitment Team

We think you need these skills to ace Guest Experience Reservations Specialist in London

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service