At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at a renowned restaurant.
- Company: Join The Ivy Chelsea Garden, one of London's most beautiful garden restaurants.
- Benefits: Enjoy 100% GM discount, competitive pay, bonuses, and extra holiday for long service.
- Other info: Dynamic environment with opportunities for career development and training.
- Why this job: Be part of an iconic brand and make a real impact in the hospitality industry.
- Qualifications: Experience as a General Manager or Operations Manager in fast-paced restaurants.
The predicted salary is between 40000 - 50000 £ per year.
Widely recognised as one of London's most beautiful garden restaurants, The Ivy Chelsea Garden has become synonymous with elegant dining, vibrant energy, and exceptional hospitality. Loved by locals and visitors alike, it is a restaurant full of character, atmosphere, and occasion. We're now searching for an exceptional General Manager to lead the team behind this iconic destination. This is a great opportunity to join a dynamic and supportive team in one of the UK's most exclusive restaurant brands.
Benefits & rewards:
- 100% GM discount for you and up to 3 friends when you dine in our restaurants.
- Competitive Industry pay (based on salary & Tronc).
- Additionally, all managers receive an element of variable tronc.
- Eligible for a discretionary bonus scheme, based on performance against company KPIs.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as a General Manager:
- You understand what exceptional guest experience looks like and how to deliver it consistently and efficiently.
- You lead from the floor with confidence, setting standards and inspiring high performance across your team.
- You fully own the numbers, with a clear understanding of financial targets and how to communicate and drive them.
- You build and manage realistic budgets, actively improving profitability through strong cost control.
- You stay commercially sharp, with an up-to-date understanding of the hospitality industry.
- You identify and act on high-value opportunities that align with brand direction and ROI.
- You build strong, trusted relationships with internal teams and external partners.
About you:
- You've operated at General Manager or Operations Manager level in fast-paced, high-volume restaurants.
- You lead teams from the front: raising standards, driving performance, and keeping morale high.
- You don't just meet expectations: you push beyond them.
- You're guest-obsessed and committed to standout service.
About us:
Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
General Manager in London employer: Ivy Restaurants Ltd
The Ivy Chelsea Garden is not just a restaurant; it's a vibrant community where exceptional hospitality meets elegant dining in one of London's most picturesque settings. As a General Manager, you'll thrive in a dynamic and supportive environment that prioritises employee growth through comprehensive training and career development opportunities, alongside generous benefits like a 100% dining discount and extra holiday allowance for long service. Join us to lead a passionate team dedicated to delivering outstanding guest experiences while enjoying the perks of working for a prestigious brand.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with high-volume restaurants. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you’re applying for a role like General Manager, make sure to visit the restaurant beforehand. Get a feel for the atmosphere and jot down your thoughts on how you could enhance the guest experience. This will impress during interviews!
✨Tip Number 3
Be ready to talk numbers! Brush up on your financial knowledge and be prepared to discuss how you’ve managed budgets and driven profitability in past roles. We love candidates who can back up their experience with solid data.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Ivy Chelsea Garden.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through. We want to see how much you care about delivering exceptional guest experiences and leading a team with energy and enthusiasm.
Be Specific About Your Experience:Don’t just list your previous roles; tell us about the impact you made in those positions. Share specific examples of how you’ve driven performance and raised standards in fast-paced environments like ours.
Know Your Numbers:As a General Manager, understanding financial targets is key. Make sure to highlight your experience with budgeting and cost control in your application. Show us how you've improved profitability in your past roles.
Tailor Your Application:Take the time to tailor your application to our restaurant's values and culture. We love seeing candidates who understand our brand and can articulate how they align with our CARING values. Apply through our website to make it official!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with The Ivy Chelsea Garden. Visit the restaurant if you can, check out their menu, and understand their vibe. This will help you speak confidently about how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to share specific examples of how you've led teams in high-pressure environments. Highlight your ability to inspire and motivate staff while maintaining high standards.
✨Understand Financials Like a Pro
Brush up on your financial knowledge. Be prepared to discuss how you’ve managed budgets and driven profitability in previous roles. Use concrete numbers and results to demonstrate your understanding of financial targets.
✨Emphasise Guest Experience
Since this role is all about exceptional service, come armed with stories that showcase your guest-obsessed mindset. Talk about how you’ve gone above and beyond to create memorable experiences for customers in the past.
