At a Glance
- Tasks: Plan and oversee unforgettable events, ensuring every detail is perfect for clients.
- Company: Join The Ivy Collection, a beloved UK restaurant brand known for elegance and hospitality.
- Benefits: Enjoy 50% staff discount, extra holiday, free meals, and career development opportunities.
- Other info: Celebrate your birthday off and enjoy discounts on various retailers and services.
- Why this job: Be part of a dynamic team creating memorable experiences and building lasting client relationships.
- Qualifications: 2+ years in event management with excellent communication skills and a flair for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
We are looking for a passionate Events Manager. This role involves planning and overseeing all converted events, then handing over detailed information to the site operations team. The aim is to deliver exceptional client feedback and secure future repeat business. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Key elements of your role as Events Manager:
- Full organisation of all event details relayed by the client
- Maintain constant communication with the client and ensure all details are noted and expectations are managed throughout the planning process
- Perfect the Events Questionnaire process to ensure all key information is captured
- Keep all event documentation up to date
- Meet clients on site, reviewing key logistics and ensuring all details are captured
- Sign off on final event details with the client
- Have a strong understanding of Food and Beverage offer, working closely with the operations team to achieve solid pre-event sales, leaving the final upsells to be achieved on site
- Upsell premium menus and wines to clients in a tasteful way to ensure the best guest experience
- Develop and negotiate partnerships with key suppliers and make recommendations to clients in order to produce unique events
- Responsible for BEO pack distribution and updates to sites
- Lead BEO weekly meetings and drive the team to achieve success with a clear handover to operations
- Responsible for feedback emails for all clients and taking action to rectify any negative feedback accordingly with the Senior Sales Manager and Head of Sales / and Head of Events and Sales
- Maintain strong relationships with the restaurant team to maximise revenue and optimise occupancy of the private dining space
- Attend networking opportunities with the senior sales manager and head of sales/head of sales and events to represent the brand
Benefits & rewards:
- 50% staff discount for you and up to 3 friends when you dine in our restaurants
- Celebrate career anniversaries with a gift voucher to dine in our restaurants
- Career Development and Training, including Apprenticeships
- Free food and drinks to the same standard that we serve our guests when you are working
- Extra holiday allowance for length of service, up to 5 extra days after 5 years
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more
About you:
- You have 2 years + experience in this position
- You have excellent English language skills
- You are friendly and professional with plenty of charisma and flair
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
StudySmarter Expert Advice🤫
We think this is how you could land Events Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ivy Restaurants Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ivy Restaurants Ltd
Don't be shy about reaching out to Ivy Restaurants Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ivy Restaurants Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
