At a Glance
- Tasks: Welcome guests with warmth and professionalism while supervising the reception team.
- Company: Join The Ivy Asia, a vibrant restaurant brand known for its unique dining experience.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed birthday off.
- Other info: Career development opportunities and a supportive work environment await you.
- Why this job: Be part of a dynamic team in a stunning venue that celebrates diversity and individuality.
- Qualifications: Excellent English skills and a passion for delivering exceptional guest experiences.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Senior Receptionist include:
- Ensuring all our guests receive a positive, warm and professional first impression of the restaurant.
- Assisting the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development.
- Supervising other receptionists, ensuring that the correct standards and methods of service are maintained.
About you:
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:
Our shared CARING values help create an environment where we are happy, engaged, and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
London - Senior Receptionist employer: Ivy Restaurants Ltd
At The Ivy Asia, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and individual contributions. Our Senior Receptionist role not only provides competitive pay and generous benefits, including extra holiday allowance and a guaranteed day off for your birthday, but also fosters personal and professional growth through our Management Career Development Program. Join us in creating unforgettable dining experiences in one of London's most beloved restaurant brands, where your passion for hospitality will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land London - Senior Receptionist
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by The Ivy Asia and soak in the atmosphere. This will help you understand their unique style and give you a chance to chat with staff, which can really impress during your interview.
✨Tip Number 2
Practice your people skills! As a Senior Receptionist, you'll be the face of the restaurant. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and showcasing your warm personality.
✨Tip Number 3
Show off your leadership potential! Think of examples from your past where you've led a team or helped others grow. This will highlight your ability to supervise other receptionists and contribute to a supportive team environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining The Ivy Asia family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace London - Senior Receptionist
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at The Ivy Asia.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience as a Senior Receptionist. Focus on your skills in guest relations and team management, as these are key to impressing us and showing you’re the perfect fit for our dynamic team.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re excited about joining The Ivy Asia. Share specific examples of how you've gone the extra mile for guests in the past, and how you can bring that same energy to our restaurant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research The Ivy Asia. Familiarise yourself with their menu, the unique dining experience they offer, and their brand values. This will not only impress your interviewers but also help you articulate how you can contribute to their vision.
✨Showcase Your Charisma
As a Senior Receptionist, your personality is key! Practice conveying warmth and professionalism in your responses. Use examples from your past experiences where you went the extra mile for guests, demonstrating your commitment to exceptional service.
✨Prepare for Team Dynamics
Since you'll be supervising other receptionists, think about how you can foster a supportive team environment. Be ready to discuss your leadership style and how you would ensure that the team maintains high standards of service while caring for each other's welfare.
✨Dress to Impress
First impressions matter, especially in a hospitality setting. Choose an outfit that reflects the elegance of The Ivy Asia while still being comfortable. This shows that you understand the brand's image and are serious about the role.
