At a Glance
- Tasks: Manage private dining events and ensure exceptional service from start to finish.
- Company: Join The Ivy Asia, a vibrant restaurant known for its unique dining experiences.
- Benefits: Competitive pay, 50% staff discount, free meals, and extra holiday for long service.
- Other info: Enjoy career development opportunities and celebrate your birthday with a day off!
- Why this job: Be part of a dynamic team and elevate guest experiences in a stunning venue.
- Qualifications: 2+ years of experience in hospitality and a passion for exceptional service.
The predicted salary is between 35000 - 42000 £ per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement.
Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest.
Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We’re searching for a passionate
Private Dining Room Manager .
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Private Dining Room Manager
- Manage all private dining events, ensuring exceptional service from enquiry to departure.
- Build strong relationships with guests, corporate clients and event organisers.
- Work closely with the Events Manager to ensure all private dining bookings are accurately planned, communicated and executed.
- Review and fully understand all function sheets, ensuring every event requirement is communicated clearly to the restaurant, kitchen and bar teams.
- Maximise revenue by driving private dining sales and increasing occupancy.
- Lead, inspire and develop the team, maintaining The Ivy Collection's exceptional service standards.
- Ensure all function rooms are presented to the highest standard before every event.
- Conduct pre-event briefings and post-event reviews to continuously improve service.
- Handle guest feedback professionally, resolving issues quickly and effectively.
- Ensure compliance with food safety, licensing, health & safety and company procedures.
- Act as the main operational contact during private dining events, ensuring smooth service and promptly resolving any issues
- Work collaboratively with senior management to identify new business opportunities and enhance the guest experience.
About you
- You have 2 years + of experience in this position
- You love to wow guests with exceptional service
- You have excellent English language skills
- You are a real team player
- You are friendly and professional with plenty of charisma and flair
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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London - Private Dining Room Manager employer: Ivy Restaurants Ltd
The Ivy Collection is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. As an Events Manager in one of the UK's most-loved restaurant brands, you will enjoy generous benefits such as a 50% staff discount, extra holiday allowance, and opportunities for career development, all while being part of a supportive team that values individuality and celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land London - Private Dining Room Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ivy Restaurants Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ivy Restaurants Ltd
Don't be shy about reaching out to Ivy Restaurants Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace London - Private Dining Room Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ivy Restaurants Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
