At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at a stunning garden restaurant.
- Company: The Ivy Chelsea Garden, a renowned and elegant dining destination in London.
- Benefits: Enjoy 100% GM discount, competitive pay, bonuses, and extra holiday after 5 years.
- Other info: Embrace a caring culture that celebrates individuality and offers career development opportunities.
- Why this job: Join a dynamic team and make a real impact in one of the UK's top restaurants.
- Qualifications: Experience as a General Manager or Operations Manager in fast-paced restaurants.
The predicted salary is between 50000 - 60000 £ per year.
Widely recognised as one of London’s most beautiful garden restaurants, The Ivy Chelsea Garden has become synonymous with elegant dining, vibrant energy, and exceptional hospitality. Loved by locals and visitors alike, it is a restaurant full of character, atmosphere, and occasion. We’re now searching for an exceptional General Manager to lead the team behind this iconic destination. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands.
Benefits & rewards:
- 100% GM discount for you and up to 3 friends when you dine in our restaurants.
- Competitive Industry pay (based on salary & Tronc).
- Additionally, all managers receive an element of variable tronc.
- Eligible for a discretionary bonus scheme, based on performance against company KPIs.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as a General Manager:
- You understand what exceptional guest experience looks like and how to deliver it consistently and efficiently.
- You lead from the floor with confidence, setting standards and inspiring high performance across your team.
- You fully own the numbers, with a clear understanding of financial targets and how to communicate and drive them.
- You build and manage realistic budgets, actively improving profitability through strong cost control.
- You stay commercially sharp, with an up-to-date understanding of the hospitality industry.
- You identify and act on high-value opportunities that align with brand direction and ROI.
- You build strong, trusted relationships with internal teams and external partners.
About you:
- You’ve operated at General Manager or Operations Manager level in fast-paced, high-volume restaurants.
- You lead teams from the front: raising standards, driving performance, and keeping morale high.
- You don’t just meet expectations: you push beyond them.
- You’re guest-obsessed and committed to standout service.
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
London - General Manager employer: Ivy Restaurants Ltd
The Ivy Chelsea Garden is not just a restaurant; it's a vibrant community where exceptional hospitality meets elegant dining in one of London's most picturesque settings. As a General Manager, you will thrive in a dynamic and supportive environment that prioritises employee growth through comprehensive training and career development opportunities, alongside generous benefits such as a 100% dining discount and extra holiday allowance for long service. Join us to lead a passionate team dedicated to delivering outstanding guest experiences while enjoying the perks of working for a prestigious brand in the heart of Chelsea.
StudySmarter Expert Advice🤫
We think this is how you could land London - General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups, and don’t be shy about reaching out to current or former employees of The Ivy Chelsea Garden. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for exceptional guest experiences! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've gone above and beyond for guests in your previous roles. This will demonstrate that you truly understand what it takes to create memorable dining experiences.
✨Tip Number 3
Be prepared to discuss numbers! As a General Manager, you'll need to own the financials. Brush up on your budgeting and profitability skills, and be ready to talk about how you've successfully managed costs and driven revenue in past positions. This will show that you're commercially sharp and ready to take on the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our dynamic team at The Ivy Chelsea Garden. Plus, it’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace London - General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional guest service and how you've gone above and beyond in previous roles.
Be Specific About Your Achievements:We want to see the impact you've made in your past positions. Use numbers and examples to illustrate how you've driven performance, managed budgets, or improved profitability. This helps us understand your potential contribution to our team.
Tailor Your Application:Make sure to customise your application to reflect the values and expectations outlined in the job description. Highlight your leadership style and how it aligns with our CARING values, showing us why you're the perfect fit for The Ivy Chelsea Garden.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with The Ivy Chelsea Garden. Visit the restaurant if you can, check out their menu, and understand their unique vibe. This will help you speak confidently about how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to share specific examples of how you've inspired teams in the past. Discuss how you’ve raised standards and driven performance, as this aligns perfectly with what they’re looking for.
✨Understand Financials Like a Pro
Brush up on your financial knowledge before the interview. Be prepared to discuss how you’ve managed budgets and improved profitability in previous roles. They’ll want to know how you can own the numbers and drive financial success.
✨Emphasise Guest Experience
Since they’re all about exceptional hospitality, be ready to talk about your guest-obsessed approach. Share stories that highlight your commitment to standout service and how you’ve gone above and beyond to create memorable experiences for guests.
