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- Tasks: Assist in managing the reception team and ensure exceptional guest service.
- Company: Join The Ivy Asia, a vibrant restaurant known for its unique dining experience.
- Benefits: Enjoy competitive pay, staff discounts, free meals, and extra holiday allowance.
- Why this job: Be part of a dynamic team and elevate your career in hospitality.
- Qualifications: 2+ years of experience in a similar role and excellent communication skills.
- Other info: Celebrate your birthday with a day off and enjoy career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most‑loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants
- Career Development and Training, including Apprenticeships
- Free food and drinks to the same standard that we serve our guests when you are working
- Extra holiday allowance for length of service, up to 5 extra days after 5 years
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more
Key elements of your role as Assistant Reception Manager:
- To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development
- To assist the reception team in providing all staff with on‑going service standards training and food and beverage product knowledge
- To supervise other receptionists, ensuring that the correct standards and methods of service are maintained
- To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved
- To attend training and meetings as required by the Reception Manager
- To conduct and contribute to regular departmental communications meetings
- Manage the reception desk and the flow of service into the restaurant in the Managers absence
About you:
- You have 2 years + experience in this position
- Solution‑driven individual able to work under the pressure of peak service
- You love to wow guests with exceptional service
- You have excellent English language skills
- You are friendly and professional with plenty of charisma and flair
About us:
Our shared CARING values help create an environment where we are happy, engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
London - Assistant Reception Manager employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London - Assistant Reception Manager
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Ivy Asia and soak up the atmosphere. Familiarising yourself with the space and the vibe will help you connect better during your chat with the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your charisma shine through. They’re looking for someone who can wow guests, so don’t be shy about sharing your passion for exceptional service.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the role and the team. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a dynamic and supportive team that values your development.
We think you need these skills to ace London - Assistant Reception Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love providing exceptional service and creating memorable experiences for guests.
Tailor Your CV: Make sure your CV is tailored to the Assistant Reception Manager position. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work under pressure and your flair for guest interaction.
Be Professional Yet Friendly: Strike the right balance in your written application. We appreciate professionalism, but don’t forget to let your personality come through! A friendly tone can make a big difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Asia!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research The Ivy Asia. Familiarise yourself with their menu, the unique dining experience they offer, and their values. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Service Skills
As an Assistant Reception Manager, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you handled challenging situations and maintained high service standards under pressure.
✨Demonstrate Team Spirit
This role involves working closely with a team, so be ready to discuss how you contribute to a positive work environment. Share instances where you supported colleagues or helped improve team dynamics, showcasing your caring attitude and leadership potential.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the training opportunities available or how the team celebrates successes. This shows your enthusiasm for the role and your desire to grow within the company.
