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- Tasks: Support the General Manager in running a vibrant restaurant and lead an enthusiastic team.
- Company: Join The Ivy Collection, a beloved brand known for elegance and exceptional hospitality.
- Benefits: Enjoy competitive pay, 50% staff discount, free meals, and extra holiday for long service.
- Why this job: Be part of a dynamic team and create unforgettable experiences for guests every day.
- Qualifications: 2+ years in a similar role with strong leadership and guest service skills.
- Other info: Celebrate your birthday off and access discounts on hundreds of retailers.
The predicted salary is between 30000 - 42000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a passionate Assistant General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Your key responsibilities as Assistant General Manager:
- Support the General Manager in the day-to-day management of the restaurant, taking full responsibility in their absence.
- Maintain responsibility for the overall strategic planning, development, and success of the restaurant together with the General Manager and Head Chef.
- Assume responsibility for budget management, including the management of direct and indirect costs.
- Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve stability, productivity, and loyalty.
- To consistently act as a role-model in delivering the highest standard of guest service.
About you:
- You have 2 years + experience in this position.
- You have strong leadership skills and the confidence to lead the team.
- You love to wow guests with exceptional service.
- You have excellent English language skills.
- You are a real team player.
- You are friendly and professional with plenty of charisma and flair.
About us:
Our shared CARING values help create an environment where we are happy, engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
London - Assistant General Manager employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London - Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Ivy Collection. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your charisma shine through. Remember, they’re looking for someone who can lead and inspire the team, so be yourself and share your passion for exceptional service.
✨Tip Number 3
Do your homework! Familiarise yourself with The Ivy Collection’s values and their approach to guest experience. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our vibrant team at The Ivy Collection.
We think you need these skills to ace London - Assistant General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you love hospitality and making guests feel special. Share a personal story or experience that highlights your passion for the industry!
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager position. Highlight relevant experience and skills that match what we’re looking for. Use keywords from the job description to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the one for this role. Keep it engaging and concise, and don’t forget to mention how you align with our CARING values. We love to see personality in applications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into The Ivy Collection's history, values, and menu. Familiarise yourself with their signature dishes and what sets them apart in the hospitality industry. This knowledge will not only impress but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you inspire and motivate others, as this aligns perfectly with the role's responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and guest service approach. Think about situations where you've had to manage budgets or improve team productivity. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Guest Experience
The Ivy Collection prides itself on exceptional service. Be ready to discuss how you create memorable experiences for guests. Share specific instances where you've gone above and beyond to wow customers, showcasing your commitment to high standards in hospitality.