At a Glance
- Tasks: Welcome guests with warmth and professionalism, ensuring a memorable dining experience.
- Company: Join The Ivy Asia, a vibrant restaurant brand known for its unique atmosphere.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed birthday off.
- Other info: We celebrate diversity and create an inclusive environment for all employees.
- Why this job: Be part of a dynamic team and elevate guest experiences in a stunning venue.
- Qualifications: Excellent English skills and a passion for providing exceptional service.
The predicted salary is between 12 - 15 £ per hour.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key Elements of Your Role as Receptionist
- Ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave.
- You will be able to offer information to our guests on the restaurant or any specials that may be on offer.
- You’ll relay any allergen concerns to the kitchen quickly and accurately.
About You
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Us
Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Receptionist in Leeds employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Leeds
✨Tip Number 1
Get to know the company! Before your interview, dive into The Ivy Asia's vibe and values. Familiarise yourself with their menu and unique offerings so you can chat confidently about what excites you about joining their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your charisma and how you go the extra mile for guests – that’s what they’re looking for!
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the opulence of The Ivy Asia. A polished appearance shows you care about the role and are ready to represent their brand from day one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your chat to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Your Personality: When applying for the Receptionist role, let your personality shine through! We want to see how you can bring warmth and professionalism to our guests. Don’t be afraid to share a bit about yourself and what makes you unique.
Tailor Your Application: Make sure to tailor your application to reflect the key elements of the role. Highlight your experience in providing excellent customer service and any relevant skills that align with our values at The Ivy Asia. We love seeing how you connect with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our dynamic team at The Ivy Asia. We can’t wait to hear from you!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, take some time to research The Ivy Asia. Familiarise yourself with their menu, special offerings, and the overall vibe of the restaurant. This will not only impress your interviewers but also help you answer questions about how you can contribute to the guest experience.
✨Showcase Your Charisma
As a Receptionist, your personality is key! Practice conveying warmth and professionalism in your responses. Use examples from past experiences where you went the extra mile for guests or handled challenging situations with grace. This will demonstrate that you embody the values they cherish.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a guest complaint or how you ensure accurate communication with the kitchen regarding allergens. Prepare concise, thoughtful answers that highlight your problem-solving skills and attention to detail.
✨Dress to Impress
First impressions matter, especially in a hospitality setting. Choose an outfit that reflects the elegance of The Ivy Asia while still being comfortable. Aim for smart-casual attire that shows you respect the interview process and understand the brand's image.