Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We’re searching for a confident Restaurant Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on hourly pay & Tronc)
- Additionally, all managers receive an element of variable tronc
- Enjoy the Ivy Magic as a Guest: Enjoy an employee dining discount across The Ivy Collection, so you can experience the restaurants you help bring to life.
- Your Birthday Celebrated: Enjoy a guaranteed day off on your birthday, giving you the time to relax, celebrate and enjoy the occasion your way.
- Get Paid, Your Way: Through the app, you can make use of practical tools and guidance to help you earn, learn, save, spend and borrow with greater confidence.
- Always-On Wellbeing & Safety Support: Support should always be there when it matters most. That is why we offer 24/7 confidential wellbeing and safety support, whenever you need guidance, reassurance or practical help.
- Retail & Lifestyle Discounts: Access discounts on hundreds of retailers, plus health, entertainment, travel and more
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
- You have 2 years + experience in this position
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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Restaurant Manager in Guildford employer: Ivy Restaurants Ltd
The Ivy Collection is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. As an Events Manager in one of the UK's most-loved restaurant brands, you will enjoy generous benefits such as a 50% staff discount, extra holiday allowance, and opportunities for career development, all while being part of a supportive team that values individuality and celebrates success.
