At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences in a stunning garden restaurant.
- Company: The Ivy Chelsea Garden, a renowned and elegant dining destination in London.
- Benefits: Enjoy 100% GM discount, competitive pay, bonuses, and extra holiday after 5 years.
- Other info: Embrace a caring culture that celebrates individuality and offers career development opportunities.
- Why this job: Join a dynamic team and make a real impact in one of the UK's top restaurants.
- Qualifications: Experience as a General Manager or Operations Manager in fast-paced restaurants.
The predicted salary is between 40000 - 50000 £ per year.
Widely recognised as one of London’s most beautiful garden restaurants, The Ivy Chelsea Garden has become synonymous with elegant dining, vibrant energy, and exceptional hospitality. Loved by locals and visitors alike, it is a restaurant full of character, atmosphere, and occasion. We’re now searching for an exceptional General Manager to lead the team behind this iconic destination. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands.
Benefits & rewards:
- 100% GM discount for you and up to 3 friends when you dine in our restaurants.
- Competitive Industry pay (based on salary & Tronc).
- Additionally, all managers receive an element of variable tronc.
- Eligible for a discretionary bonus scheme, based on performance against company KPIs.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as a General Manager:
- You understand what exceptional guest experience looks like and how to deliver it consistently and efficiently.
- You lead from the floor with confidence, setting standards and inspiring high performance across your team.
- You fully own the numbers, with a clear understanding of financial targets and how to communicate and drive them.
- You build and manage realistic budgets, actively improving profitability through strong cost control.
- You stay commercially sharp, with an up-to-date understanding of the hospitality industry.
- You identify and act on high-value opportunities that align with brand direction and ROI.
- You build strong, trusted relationships with internal teams and external partners.
About you:
- You’ve operated at General Manager or Operations Manager level in fast-paced, high-volume restaurants.
- You lead teams from the front: raising standards, driving performance, and keeping morale high.
- You don’t just meet expectations: you push beyond them.
- You’re guest-obsessed and committed to standout service.
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
General Manager employer: Ivy Restaurants Ltd
The Ivy Chelsea Garden is not just a restaurant; it's a vibrant community where exceptional hospitality meets elegant dining in one of London's most picturesque settings. As a General Manager, you will thrive in a dynamic and supportive environment that prioritises employee growth through comprehensive training and career development opportunities, alongside generous benefits such as a 100% dining discount and extra holiday allowance for long service. Join us to lead a passionate team dedicated to delivering outstanding guest experiences while enjoying the perks of working for a prestigious brand in the heart of Chelsea.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of The Ivy Chelsea Garden. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for exceptional guest experiences during interviews. Share specific examples of how you've gone above and beyond in previous roles. This will demonstrate that you’re not just about meeting expectations, but pushing beyond them, which is exactly what they’re looking for!
✨Tip Number 3
Prepare to discuss financial targets and budgets. Brush up on your numbers and be ready to talk about how you’ve successfully managed costs and improved profitability in past positions. This will show that you fully own the numbers and understand the business side of running a restaurant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team at The Ivy Chelsea Garden. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with the idea of delivering exceptional guest experiences and how you've done this in your previous roles.
Be Specific About Your Achievements:Don’t just list your responsibilities; highlight your achievements! Use numbers and examples to show how you’ve driven performance and improved profitability in past positions. This helps us see the impact you can bring to our team.
Tailor Your Application:Make sure to tailor your application to reflect the key elements of the General Manager role. Show us that you understand what it takes to lead a high-volume restaurant and how you embody our CARING values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Chelsea Garden!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on The Ivy Chelsea Garden. Familiarise yourself with their menu, atmosphere, and what makes them stand out in the competitive London dining scene. This will show your genuine interest and help you connect your experience to their unique brand.
✨Demonstrate Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've led teams in high-pressure environments. Discuss how you inspire performance and maintain morale, as this aligns perfectly with their expectations for a candidate who leads from the front.
✨Showcase Your Financial Acumen
Since the role involves owning the numbers and managing budgets, come ready to discuss your experience with financial targets and cost control. Bring examples of how you've improved profitability in previous roles, as this will demonstrate your ability to drive results in line with their goals.
✨Emphasise Guest Experience
The Ivy Chelsea Garden prides itself on exceptional guest experiences. Prepare to talk about your approach to guest service and how you ensure that every visitor leaves happy. Share stories that highlight your guest-obsessed mindset and commitment to standout service, which is key for this role.
