At a Glance
- Tasks: Welcome guests with warmth and professionalism while supervising the reception team.
- Company: Join The Ivy Collection, a celebrated brand known for elegance and hospitality.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed birthday off.
- Other info: Diverse and inclusive workplace with career development opportunities.
- Why this job: Be part of a dynamic team creating unforgettable dining experiences.
- Qualifications: Excellent English skills and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Senior Receptionist include:
- Ensuring all our guests receive a positive, warm and professional first impression of the restaurant.
- Assisting the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development.
- Supervising other receptionists, ensuring that the correct standards and methods of service are maintained.
About you:
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:
Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Senior Receptionist in City of Westminster employer: Ivy Restaurants Ltd
At The Ivy Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As a Senior Receptionist, you will enjoy competitive pay, extensive career development opportunities, and unique benefits such as extra holiday allowance and guaranteed birthday leave, all while working in one of the UK's most beloved restaurant brands. Join our dynamic team and be part of creating unforgettable guest experiences in a supportive environment that truly cares for its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Senior Receptionist role.
✨Tip Number 2
Show off your personality! When you get that interview, let your charisma shine through. Remember, The Ivy Collection values vibrant hospitality, so be sure to demonstrate how you can create unforgettable moments for guests.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've gone the extra mile for guests or helped your team. This will show that you embody the caring values that The Ivy Collection stands for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our dynamic and supportive team.
We think you need these skills to ace Senior Receptionist in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can bring that extra sparkle to our guests' experiences.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience as a Senior Receptionist. Focus on your skills in guest relations and team management, and don’t forget to mention any specific achievements that showcase your ability to wow guests!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for The Ivy Collection. Share your passion for creating unforgettable moments and how you embody our CARING values. Keep it engaging and concise!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Brand
Before your interview, dive deep into The Ivy Collection's values and mission. Familiarise yourself with their commitment to exceptional service and vibrant hospitality. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Charisma
As a Senior Receptionist, your personality is key! Practice how you can convey warmth and professionalism during the interview. Think of examples where you've gone the extra mile for guests or colleagues, and be ready to share those stories to highlight your charisma.
✨Demonstrate Team Spirit
Since you'll be supervising other receptionists, it's important to show that you value teamwork. Prepare to discuss how you've supported your team in the past, whether through training, mentoring, or simply being a reliable colleague. This will illustrate your ability to foster a positive work environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the company culture. This not only shows your interest but also helps you determine if The Ivy Collection is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
