Reception Manager in City of Westminster

Reception Manager in City of Westminster

City of Westminster Full-Time On-site
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Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a passionate Reception Manager.

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & rewards:

  • Competitive Industry pay (based on hourly pay & Tronc)
  • Additionally, all managers receive an element of variable tronc
  • Enjoy the Ivy Magic as a Guest: Enjoy an employee dining discount across The Ivy Collection, so you can experience the restaurants you help bring to life.
  • Your Birthday Celebrated: Enjoy a guaranteed day off on your birthday, giving you the time to relax, celebrate, and enjoy the occasion your way.
  • Get Paid, Your Way: Through the app, you can make use of practical tools and guidance to help you earn, learn, save, spend and borrow with greater confidence.
  • Always-On Wellbeing & Safety Support: Support should always be there when it matters most. That is why we offer 24/7 confidential wellbeing and safety support, whenever you need guidance, reassurance or practical help.
  • Retail & Lifestyle Discounts: Access discounts on hundreds of retailers, plus health, entertainment, travel and more

Key elements of your role as Reception Manager:

  • Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
  • Efficiently manage the bookings, to allocate tables equally over all sections of the
  • Restaurant and to stagger times of bookings.
  • To manage, train and lead the reception team
  • Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
  • Ensure when necessary, all payment methods are dealt with in the correct manner

About you:

  • You have 2 years + experience in this position
  • Solution-driven individual able to work under the pressure of peak service
  • You love to wow guests with exceptional service
  • You have excellent English language skills
  • You are friendly and professional with plenty of charisma and flair

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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Reception Manager in City of Westminster employer: Ivy Restaurants Ltd

The Ivy Collection is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. As an Events Manager in one of the UK's most-loved restaurant brands, you will enjoy generous benefits such as a 50% staff discount, extra holiday allowance, and opportunities for career development, all while being part of a supportive team that values individuality and celebrates success.

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Contact Details:

Ivy Restaurants Ltd Recruitment Team