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- Tasks: Lead a vibrant team to deliver exceptional dining experiences and ensure top-notch service.
- Company: Join The Ivy Collection, a beloved UK restaurant brand with a supportive culture.
- Benefits: Enjoy competitive pay, 50% staff discount, free meals, and extra holiday for long service.
- Why this job: Be part of a dynamic team and make a real impact in a thriving restaurant.
- Qualifications: 2+ years of management experience and a passion for outstanding guest service.
- Other info: Celebrate your birthday off and access discounts on hundreds of retailers.
The predicted salary is between 36000 - 60000 £ per year.
After a year of strong growth in 2025, we are delighted to begin 2026 with the launch of our newest restaurant in Chester. At The Ivy Collection, we combine elegant dining with vibrant hospitality to create standout experiences across the UK and beyond. We’re searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
- You have 2 years + experience in this position.
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills.
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Chester - Restaurant Manager employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chester - Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Ivy Collection. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for exceptional service shine through. Share stories that highlight your experience and how you’ve wowed guests in the past.
✨Tip Number 3
Research is key! Familiarise yourself with The Ivy Collection’s values and dining style. This will help you align your answers during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our dynamic team right from the start.
We think you need these skills to ace Chester - Restaurant Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your relevant experience in restaurant management. We’re looking for someone who can lead a team and wow our guests, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Collection.
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research The Ivy Collection thoroughly. Understand their values, menu offerings, and what sets them apart in the dining scene. This knowledge will not only impress your interviewers but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, like a busy service or a guest complaint. Think through potential challenges you might face in the role and prepare structured responses that showcase your problem-solving abilities and commitment to exceptional service.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share stories about what excites you about providing excellent service and creating memorable experiences for guests. This passion can set you apart from other candidates and show that you’re a great fit for their team.
