At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and maintain high service standards.
- Company: Join The Ivy Collection, a beloved brand known for elegance and hospitality.
- Benefits: Enjoy competitive pay, 50% staff discount, free meals, and extra holiday for long service.
- Other info: Celebrate your birthday off and access discounts on hundreds of retailers.
- Why this job: Be part of a dynamic team and create unforgettable moments for guests.
- Qualifications: 2+ years in restaurant management with strong leadership and customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
- You have 2 years + experience in this position.
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills.
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Restaurant Manager in Cardiff employer: Ivy Restaurants Ltd
At The Ivy Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. With competitive pay, generous staff discounts, and a commitment to career development through training and apprenticeships, we ensure our Restaurant Managers thrive in their roles while enjoying unique benefits like guaranteed birthday leave and extra holiday for long service. Join us in creating unforgettable dining experiences in one of the UK's most beloved restaurant brands.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Manager role. You never know who might have the inside scoop on an opening at The Ivy Collection or elsewhere.
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for exceptional service shine through. Remember, they’re looking for someone who can lead a team and create unforgettable moments for guests.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions for restaurant management roles and think about how your experience aligns with The Ivy Collection's values. Practice makes perfect, so consider doing mock interviews with friends.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at The Ivy Collection.
We think you need these skills to ace Restaurant Manager in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you embody our CARING values.
Tailor Your Experience:Make sure to highlight your relevant experience in restaurant management. We’re looking for someone with at least 2 years in a similar role, so showcase your achievements and how you've led teams to success.
Be Specific About Your Skills:Use specific examples to demonstrate your skills in providing exceptional service and managing a team. We love seeing how you’ve wowed guests and handled busy services in the past!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The Ivy Collection.
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into The Ivy Collection's values, menu, and overall vibe. Familiarise yourself with their commitment to exceptional service and how they create unforgettable moments for guests. This knowledge will help you connect your experience to their ethos during the conversation.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and develop staff. Be ready to discuss how you handle feedback and appraisals, as well as how you foster a positive team culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially under pressure. Think of specific situations where you’ve wowed guests or resolved conflicts effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and compellingly.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that demonstrate your love for providing exceptional service and creating memorable experiences for guests. This passion is key to fitting in with The Ivy Collection’s vibrant hospitality culture.
