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For Companies At a Glance
- Tasks: Welcome guests with warmth and professionalism, ensuring a memorable dining experience.
- Company: Join The Ivy Collection, known for its inclusive culture and commitment to diversity.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed birthday day off!
- Other info: Guaranteed minimum 20-hour contract with opportunities for career development.
- Why this job: Be the face of our restaurant and create lasting impressions on guests every day.
- Qualifications: Excellent English skills and a passion for delivering outstanding guest service.
The predicted salary is between 12 - 15 £ per hour.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Receptionist
- Ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave.
- You will be able to offer information to our guests on the restaurant or any specials that may be on offer.
- You’ll relay any allergen concerns to the kitchen quickly and accurately.
About you
- You love to go the extra mile for guests and wow them with your professionalism.
- You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Receptionist in Cambridge employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Cambridge
✨Tip Number 1
First things first, make sure you know the company inside out. Check out their website and social media to get a feel for their vibe. This will help you connect with them during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and queries.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Receptionist in Cambridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring a warm welcome to our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience. Focus on skills that match the job description, like your ability to communicate effectively and provide excellent customer service. We love seeing how you can wow our guests!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially when it comes to relaying important information to our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Company
Before your interview, take some time to research The Ivy Collection. Familiarise yourself with their values, the dining experience they offer, and any recent news or updates. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Practice Your Warm Welcome
As a Receptionist, your first impression is crucial. Practice how you would greet guests warmly and professionally. You might even want to role-play with a friend to get comfortable with your delivery. Remember, a friendly smile and confident tone can set the right mood!
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a guest complaint or how you ensure accuracy when relaying allergen information. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
✨Showcase Your Team Spirit
The role requires excellent communication with both guests and team members. Be ready to discuss how you’ve worked effectively in a team before. Highlight any experiences where you went the extra mile to support your colleagues or enhance the guest experience.