At a Glance
- Tasks: Welcome guests with warmth and professionalism while supervising the reception team.
- Company: The Ivy Collection, known for elegance and vibrant hospitality.
- Benefits: Competitive pay, extra holiday, staff discounts, and birthday off.
- Other info: Inclusive environment celebrating diversity and offering career growth.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Excellent English skills and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key Responsibilities
Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in building an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
About You
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Senior Receptionist in Bath employer: Ivy Restaurants Ltd
At The Ivy Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. With competitive pay, generous benefits including extra holiday allowance and staff discounts, and a strong focus on career development, we ensure our employees feel valued and supported in their professional growth. Join us in creating unforgettable guest experiences while enjoying a fulfilling career in the heart of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist in Bath
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Senior Receptionist role.
✨Tip Number 2
Show up in style! If you get the chance for an informal chat or a meet-and-greet, dress to impress and bring your A-game. First impressions count, and we want you to shine as the warm and professional face of The Ivy Collection.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to The Ivy Collection through our website and express your interest. Let us know why you’d be a fantastic fit for the team!
✨Tip Number 4
Prepare for the unexpected! During interviews, we might throw some curveball questions your way. Think about scenarios where you've gone the extra mile for guests and be ready to share those stories. We love hearing about your passion for hospitality!
We think you need these skills to ace Senior Receptionist in Bath
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can bring that extra sparkle to our guests' experiences.
Tailor Your Application:Make sure to tailor your application specifically for the Senior Receptionist role. Highlight your relevant experience and skills that align with our values of warmth and professionalism. This shows us you’re genuinely interested in joining The Ivy Collection!
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough proofread. Spelling and grammar mistakes can distract from your amazing qualifications. We appreciate attention to detail, especially in a role where first impressions matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Company Inside Out
Before your interview, take some time to research The Ivy Collection. Familiarise yourself with their values, the dining experience they offer, and their commitment to exceptional service. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your People Skills
As a Senior Receptionist, you'll be the first point of contact for guests. Prepare examples that highlight your ability to create a warm and welcoming atmosphere. Think about times when you've gone the extra mile for a guest or resolved a tricky situation with professionalism.
✨Demonstrate Leadership Qualities
Since you'll be supervising other receptionists, it's crucial to convey your leadership skills. Share experiences where you've supported team members or contributed to their development. This will illustrate your capability to build an efficient department and foster a positive team environment.
✨Practice Common Interview Questions
Anticipate questions related to customer service, teamwork, and handling difficult situations. Practising your responses can help you feel more confident. Remember to incorporate The Ivy Collection's values into your answers to show you're a perfect fit for their culture.
