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For Companies At a Glance
- Tasks: Welcome guests with warmth and professionalism, ensuring a memorable dining experience.
- Company: Join The Ivy Collection, known for its inclusive culture and exceptional service.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and a guaranteed birthday off.
- Other info: Minimum 20-hour contract with opportunities for career development.
- Why this job: Be part of a dynamic team where you can wow guests and grow your career.
- Qualifications: Excellent English skills and a passion for delivering outstanding guest experiences.
The predicted salary is between 12 - 15 £ per hour.
Benefits & Rewards
- Competitive Industry pay (Hourly + Tronc)
- Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Receptionist
- Ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave.
- You will be able to offer information to our guests on the restaurant or any specials that may be on offer.
- You’ll relay any allergen concerns to the kitchen quickly and accurately.
About you
- You love to go the extra mile for guests and wow them with your professionalism.
- You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Bath - Receptionist employer: Ivy Restaurants Ltd
Contact Detail:
Ivy Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bath - Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Check out their website and social media to get a feel for their vibe. This will help you connect with them during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the company, so role-play common scenarios with friends or family. This will help you feel more confident when it comes to welcoming guests and handling any questions they might have.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to landing that dream job as a receptionist with us!
We think you need these skills to ace Bath - Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects how you’d welcome our guests.
Tailor Your Application: Make sure to tailor your application to the Receptionist role. Highlight your experience in customer service and any relevant skills that show you can go the extra mile for our guests, just like we do at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Ivy Restaurants Ltd
✨Know the Company
Before your interview, take some time to research The Ivy Collection. Understand their values, what they stand for, and their approach to customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Practice Your Welcome
As a Receptionist, your first impression is crucial. Practice how you would greet guests warmly and professionally. You might even want to role-play with a friend to get comfortable with the language and tone you’ll use during the interview.
✨Showcase Your Communication Skills
Since excellent English language skills are essential for this role, be sure to demonstrate your communication abilities throughout the interview. Speak clearly, listen actively, and don’t hesitate to ask for clarification if you don’t understand something.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with guest complaints or allergen concerns. Think of examples from your past experiences where you went the extra mile for someone, and be ready to share those stories to highlight your professionalism.