At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and unforgettable guest experiences.
- Company: Join The Ivy Collection, a beloved UK restaurant brand known for elegance and hospitality.
- Benefits: Enjoy competitive pay, 50% staff discount, free meals, and career development opportunities.
- Other info: Celebrate your career milestones with gifts and enjoy extra holiday allowance for long service.
- Why this job: Be part of a vibrant team and make a real impact in the hospitality industry.
- Qualifications: 2+ years of experience in restaurant management and a passion for outstanding service.
The predicted salary is between 27000 - 33000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
- You have 2 years + experience in this position.
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills.
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Restaurant Manager employer: Ivy Restaurants Ltd
The Ivy Asia is an exceptional employer that values creativity and teamwork in a vibrant luxury dining environment. With a strong focus on employee growth, you will have the opportunity to develop your leadership skills while working alongside passionate culinary professionals. Our commitment to fostering a positive team culture ensures that every member feels valued and empowered to deliver outstanding guest experiences.
