Area FM Service Delivery Leader - Multi-Site in Swindon

Area FM Service Delivery Leader - Multi-Site in Swindon

Swindon Full-Time 43000 - 45000 £ / year (est.) No working from home possible
Ivy Resource Group

At a Glance

  • Tasks: Lead a team of engineers to deliver top-notch facilities management services across multiple sites.
  • Company: Join a successful FM company with a strong reputation and exciting growth trajectory.
  • Benefits: Competitive salary, overtime pay, company van, tools, and uniform provided.
  • Other info: Opportunity for career growth in a supportive and innovative environment.
  • Why this job: Make a real impact by enhancing operational efficiency and leading a dynamic team.
  • Qualifications: 5+ years in service delivery and proven leadership skills required.

The predicted salary is between 43000 - 45000 £ per year.

Ivy Resource Group are currently recruiting for an Area Manager for a large Facilities Management company. You will be looking after a team of 15 engineers split between Electricians and Fabric Engineers, working on behalf of a large supermarket chain.

The company has been established since 1998 and offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from £56 million in 2020 to a projected £125 million for 2025.

Core Responsibilities:

  • Oversee multiple engineers for multiple trades and Co-op sites within a designated area, ensuring the efficient and effective delivery of maintenance services.
  • Manage teams, ensuring compliance with safety and regulatory standards, optimising operational performance, and maintaining strong client relationships.
  • Supervise and mentor engineering teams within your designated area.
  • Interview/recruit, train, and develop engineering staff to enhance skill levels and performance.
  • Foster a culture of safety, innovation, and collaboration.
  • Drive engineering productivity and efficiencies for your allocated engineers.
  • Conduct performance reviews with Regional Account Managers to set objectives and provide training and development opportunities.
  • Manage/supervise/monitor capital projects within the area as required.
  • Support costing from engineers and subcontractors, working with the Project Manager for capital projects.
  • Analyse current engineering processes and look for improvements.
  • Monitor, train and support engineers to ensure adherence to KPIs and SLAs.
  • Authorise timesheets and conduct stock takes of van and container stock.
  • Drive change from Senior management instruction and ensure full adherence to Health and Safety regulations and standards.
  • Carry out regular audits to identify areas for improvement and H&S requirements.
  • Work closely with FMBPs to ensure all site standards are met and compliant.
  • Serve as the initial escalation point for FMBPs.
  • Attend site meetings within your designated area.
  • Liaise with other subcontractors to arrange joint visits for CFMTs.
  • Communicate engineering changes or updates to the FMBPs.
  • Track and analyse service performance using KPIs and reporting tools.

Skills and Experience Required:

  • Recognised trade qualification or management qualification in FM.
  • 5+ years of experience in service delivery, operations management, or a similar role.
  • Proven leadership experience in managing teams across multiple locations.
  • Strong problem-solving, decision-making, and project management skills.
  • Excellent communicator at all levels, both internally and externally.

Salary: £43,000 - £45,000 per annum + Overtime rates

Company Benefits: Company Van, Fuel Card, Tools and Uniform

Working Hours: 8am - 5pm

How to Apply: Please submit your CV or apply online and a member of our team will respond to you.

Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

Area FM Service Delivery Leader - Multi-Site in Swindon employer: Ivy Resource Group

As a leading Facilities Management company based in the vibrant city of Bristol, we pride ourselves on our commitment to high-quality service delivery and employee development. Our collaborative work culture fosters innovation and safety, while offering competitive benefits such as a company van, fuel card, and opportunities for professional growth within a rapidly expanding organisation. Join us to be part of a dynamic team that values your expertise and supports your career advancement in a thriving environment.

Ivy Resource Group

Contact Details:

Ivy Resource Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Area FM Service Delivery Leader - Multi-Site in Swindon

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about opportunities at large companies. A friendly chat can sometimes lead to a job offer before it even hits the job boards.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Area Service Delivery Manager role.

Tip Number 3

Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operational performance. Highlighting your experience with KPIs and compliance will definitely catch their attention.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Area FM Service Delivery Leader - Multi-Site in Swindon

Leadership Skills
Technical Expertise in Facilities Management
Project Management
Service Delivery Management
Team Management
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant qualifications to show us you're the right fit for the Area FM Service Delivery Leader role.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about facilities management and how your background aligns with our needs. Be specific about your achievements and how they relate to the responsibilities of the role.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We want to see your decision-making process and how you’ve improved operational efficiency in past positions.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves and you can easily track its progress.

How to prepare for a job interview at Ivy Resource Group

Know Your Stuff

Make sure you brush up on your technical knowledge related to facilities management and the specific trades you'll be overseeing. Familiarise yourself with the latest industry standards and regulations, especially those relevant to health and safety, as these will likely come up during the interview.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you mentored engineers or improved team performance. This role requires strong leadership, so demonstrating your ability to inspire and guide a team will be crucial.

Understand the Company Culture

Research the company’s values and recent projects. Knowing their approach to client relationships and operational efficiency can help you align your answers with what they’re looking for. Be ready to discuss how you can contribute to fostering a culture of safety, innovation, and collaboration.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their expectations for the Area Service Delivery Manager or how they measure success in this position.