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- Tasks: As a Patient Coordinator, you'll greet patients, schedule appointments, and ensure top-notch care.
- Company: Ivy Rehab Network is a leading provider of physical and occupational therapy services.
- Benefits: Enjoy generous PTO, full benefits from month one, and bonus opportunities.
- Why this job: Join a supportive team that values growth, community, and exceptional patient care.
- Qualifications: 2+ years in healthcare admin preferred; must be proficient in Microsoft Office.
- Other info: This is an entry-level, full-time position based in Abingdon, VA.
The predicted salary is between 24000 - 36000 £ per year.
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Position Summary
Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy\’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
State of Location:
Virginia
Position Summary
Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy\’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description
Patient Coordinator: 40 hours/week
Abingdon, VA
Ivy Rehab Network
Why Choose Ivy?
- Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
- Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
- Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
- Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
- Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
- Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
- Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications
- 2+ years of administrative experience in a healthcare setting is preferred.
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
- Great time management and ability to multi-task in a fast-paced environment.
- Self-motivated with a drive to exceed patient expectations.
- Adaptability and positive attitude with fluctuating workloads.
- Self-motivated with the eagerness to learn and grow.
- Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Wellness and Fitness Services
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Patient Coordinator employer: Ivy Rehab Network
Contact Detail:
Ivy Rehab Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Patient Coordinator at Ivy Rehab. Understanding their focus on patient experience and collaboration with clinicians will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Highlight any previous experience in healthcare settings, especially roles that involved administrative tasks or customer service. Be ready to discuss how these experiences have prepared you for the fast-paced environment at Ivy Rehab.
✨Tip Number 3
Showcase your proficiency in Microsoft Office applications, particularly Excel and Outlook. You might be asked to demonstrate your skills, so consider brushing up on these tools before your interview.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in a busy environment. This will illustrate your time management skills and adaptability, which are crucial for the Patient Coordinator role.
We think you need these skills to ace Patient Coordinator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Patient Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your administrative experience in healthcare settings. Emphasise your proficiency in Microsoft Office applications and any relevant skills that demonstrate your ability to manage multiple tasks effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for patient care and customer service. Mention specific examples of how you've exceeded patient expectations in previous roles and how you embody the values of teamwork and growth that Ivy Rehab Network promotes.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare environment.
How to prepare for a job interview at Ivy Rehab Network
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Patient Coordinator. Understand how your role impacts patient experience and be ready to discuss how you can contribute to exceptional patient care.
✨Showcase Your Administrative Skills
Highlight your previous administrative experience, especially in healthcare settings. Be prepared to discuss specific examples of how you've managed tasks like scheduling appointments or verifying insurance coverage.
✨Demonstrate Your Customer Service Skills
Since this role involves direct interaction with patients, be ready to share examples of how you've provided excellent customer service in the past. Emphasise your ability to handle difficult situations with a positive attitude.
✨Ask Insightful Questions
Prepare thoughtful questions about the clinic's culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.