Director of Content Operations and Delivery
Director of Content Operations and Delivery

Director of Content Operations and Delivery

Stratford-upon-Avon Full-Time 48000 - 72000 £ / year (est.) No home office possible
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Ivy comptech

At a Glance

  • Tasks: Lead the strategic planning and execution of gaming content delivery across multiple platforms.
  • Company: Join Entain, a leader in sports betting and interactive entertainment, based in Stratford-upon-Avon.
  • Benefits: Enjoy a competitive salary, generous bonuses, private medical insurance, and extra days off for personal development.
  • Why this job: Be part of a dynamic team shaping the future of gaming with innovative technology and a supportive culture.
  • Qualifications: 7+ years in online gaming, with leadership experience and strong analytical skills required.
  • Other info: Flexible working options and a commitment to inclusivity make this a great place to grow your career.

The predicted salary is between 48000 - 72000 £ per year.

About The Role

As the Director of Content Operations and Delivery, you’ll lead the strategic planning, execution, and operational management of our RNG, Live, and Table Games offerings. You’ll play a critical role in ensuring the seamless delivery of gaming content to our websites and applications, managing operational aspects of lobbies, overseeing cross-functional integration teams, and leading the Tech Ops team responsible for addressing live issues and supplier monitoring. Reporting to the Global Gaming Director, you will be part of the Product and Technology team who are responsible for the management and customer experience within our 'shop window' for all of our websites. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?

What you will do

  • Collaborate with the Head of RNG and Live Casino to execute the content roadmap for RNG, Live, and Table Games, taking their plans and working with suppliers and your delivery teams to configure, test and release the games in multiple regulatory regions, ensuring all games meet the requirements of each local market.
  • Lead the automation and streamlining of as much of the process and manual overheads as possible, ensuring that as we continue to add more Brands, Markets and FE Applications that the teams can scale to cover it.
  • Oversee the day-to-day operational aspects of gaming lobbies, ensuring this team partners with Commercial Lobby Managers to ensure a user-friendly and engaging experience for players.
  • Manage the dedicated Kanban integration teams responsible for specific super regions, ensuring efficient delivery and integration of gaming content.
  • Lead the Tech Ops team, responsible for managing live issues, downtimes, game disabling, win verifications, and RTP monitoring.
  • Serve as the primary point of contact for commercial and Gaming Team stakeholders, providing updates on content delivery, operational performance, and issue resolution.

Who you are

  • Minimum of 7 years of experience in the online gaming industry, with at least 3 years in a leadership role.
  • In-depth understanding of RNG, Live, and Table Games, as well as the technical aspects of content delivery and integrations.
  • Proven track record of successfully managing cross-functional teams and leading operations in a fast-paced environment.
  • Strong analytical skills with the ability to interpret data, identify trends, and make strategic recommendations.
  • Excellent communication, negotiation, and stakeholder management skills, capable of collaborating with diverse and remote teams in multiple locations and time zones.

What We Offer

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us, you can expect to receive great benefits like:

  • Generous Group Bonus Scheme
  • Private Medical Insurance
  • Ability to buy & sell holiday
  • Additional "It's your game" day off
  • 2 "Entain and Enhance" days a year to focus on learning and development
  • Paid Subscription to Unmind App

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We’re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game. So let’s win together.

Director of Content Operations and Delivery employer: Ivy comptech

At Entain, we pride ourselves on being an exceptional employer, especially for the Director of Content Operations and Delivery role in Stratford-upon-Avon. Our vibrant work culture fosters collaboration and innovation, offering generous benefits such as a competitive salary, private medical insurance, and dedicated days for personal development. Join us to be part of a supportive community that values your contributions and provides ample opportunities for growth in the dynamic world of gaming and interactive entertainment.
Ivy comptech

Contact Detail:

Ivy comptech Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Content Operations and Delivery

✨Tip Number 1

Familiarise yourself with the latest trends in online gaming, especially around RNG, Live, and Table Games. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the industry.

✨Tip Number 2

Network with professionals in the gaming industry through platforms like LinkedIn. Engaging with others in similar roles can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed cross-functional teams and operations in fast-paced environments. Highlighting these experiences will showcase your leadership skills and ability to handle the demands of the role.

✨Tip Number 4

Research Entain's recent projects and initiatives in the gaming sector. Being able to reference their work and align your experience with their goals will show that you're not just interested in the position, but also in contributing to their success.

We think you need these skills to ace Director of Content Operations and Delivery

Leadership Skills
Strategic Planning
Operational Management
Content Delivery Expertise
Cross-Functional Team Management
Analytical Skills
Stakeholder Management
Communication Skills
Problem-Solving Skills
Technical Understanding of RNG, Live, and Table Games
Project Management
Process Automation
Regulatory Compliance Knowledge
Negotiation Skills
Experience in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the online gaming industry, particularly in leadership roles. Emphasise your understanding of RNG, Live, and Table Games, as well as any experience with cross-functional teams.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and detail how your skills align with the responsibilities of the Director of Content Operations and Delivery. Mention specific achievements that demonstrate your ability to lead and manage operations effectively.

Showcase Analytical Skills: Provide examples in your application that showcase your analytical skills. Discuss how you've interpreted data to make strategic recommendations in previous roles, especially in fast-paced environments.

Highlight Communication Skills: Since the role requires excellent communication and stakeholder management skills, include examples of how you've successfully collaborated with diverse teams across different locations. This will show your ability to manage relationships effectively.

How to prepare for a job interview at Ivy comptech

✨Showcase Your Leadership Experience

As a Director of Content Operations and Delivery, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully managed cross-functional teams and led operations in fast-paced environments.

✨Demonstrate Industry Knowledge

Make sure you have a solid understanding of RNG, Live, and Table Games. Familiarise yourself with the technical aspects of content delivery and integrations, as this will be key in showcasing your expertise during the interview.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle live issues, downtimes, or game disabling scenarios, as well as how you would ensure seamless content delivery across multiple regulatory regions.

✨Highlight Your Communication Skills

Effective communication is vital for this role. Be ready to provide examples of how you've successfully collaborated with diverse teams and stakeholders, especially in remote settings. This will demonstrate your ability to manage relationships and keep everyone informed.

Director of Content Operations and Delivery
Ivy comptech
Location: Stratford-upon-Avon
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