Head of Information Technology

Welcome to The Ivy Collection; we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are looking for a Head of Information Technology at The Ivy Collection!

The Head of Information Technology is responsible for the strategic leadership and management of all technology initiatives, systems, and infrastructure within the company. This role oversees the entire technology department, from software development and IT operations to innovation and digital transformation. The Head of Technology works closely with other C-suite executives to ensure that technological resources are aligned with the company’s goals and drive business growth., Strategic Planning & Leadership:

• Develop and execute the technology strategy that supports the company’s overall vision and business objectives.

• Lead and inspire the technology team to achieve excellence in technology development, infrastructure, and service delivery.

• Advise and collaborate with the executive team to ensure technology is a key enabler of business success.

• Technology Roadmap & Innovation:

• Oversee the design and implementation of the technology roadmap, ensuring that it aligns with business needs, market trends, and customer expectations.

• Drive technological innovation and implement emerging technologies to improve operational efficiency, product offerings, and customer experiences.

Team Management:

• Manage, mentor, and develop a high-performing team of engineers, developers, data scientists, IT specialists, and other technology professionals.

• Foster a culture of continuous learning, knowledge sharing, and performance improvement within the tech team.

Product & Solution Development:

• Ensure the development and delivery of high-quality software products, platforms, and technical solutions within budget and on schedule.

• Supervise architecture design, software engineering practices, and implementation of new features or upgrades.

Technology Infrastructure & Operations:

• Oversee IT infrastructure, ensuring scalability, security, reliability, and performance of the systems and networks.

• Ensure the effective management of data storage, cloud services, and IT support operations.

Budgeting & Resource Management:

• Develop and manage the technology department’s budget, allocating resources to strategic initiatives and ensuring cost-effective technology investments.

• Optimize the use of internal and external resources to meet project and operational goals.

Security & Compliance:

• Ensure robust cybersecurity practices are in place to protect company data, intellectual property, and customer information.

• Manage compliance with industry regulations and internal policies regarding technology and data privacy.

Stakeholder Communication & Reporting:

• Communicate the technology vision, updates, and successes to key stakeholders, including executives, board members, and clients.

• Report on key performance indicators (KPIs) to measure the success and impact of technology initiatives.

• A bachelor’s or master’s degree in Computer Science, Engineering, Information Technology, or a related field., * Strong leadership and team management abilities.

• Excellent strategic thinking and problem-solving skills.

• Expertise in technology stack development, cloud architecture, and emerging technologies.

• Exceptional communication and interpersonal skills.

• Knowledge of cybersecurity, data protection, and compliance regulations.

Benefits & rewards:

• 50% staff discount for you and up to 3 friends when you dine in our restaurants.

• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.

• Career Development and Training, including Apprenticeships.

• Extra holiday allowance for length of service, up to 5 extra days after 5 years.

• You can take your Birthday as a day off- Guaranteed!

• Access to discounts on 100s of retailers, health, entertainment, travel & more.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

About Company: We are looking for a special sort of person to join us at The Ivy Collection. Someone who knows what exceptional service looks like, but who isn’t afraid to bring their personality to work; who can work the last hour of their shift as if it’s their first – energetic, bright and attentive. The pace is fast and the standards are high; but if you’ve got what it takes, we will help you get wherever you want to be.