At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and maintain high service standards.
- Company: Join The Ivy Collection, a beloved brand known for elegance and hospitality.
- Benefits: Enjoy competitive pay, staff discounts, free meals, and extra holiday for long service.
- Why this job: Be part of a dynamic team and make memorable moments for guests every day.
- Qualifications: 2 years of experience in restaurant management and a passion for outstanding service.
- Other info: Celebrate your birthday off and access discounts on hundreds of retailers.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We are searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK's most-loved restaurant brands.
Benefits & rewards
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants
- Career Development and Training, including Apprenticeships
- Free food and drinks to the same standard that we serve our guests when you are working
- Extra holiday allowance for length of service, up to 5 extra days after 5 years
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more
Key elements of your role as Restaurant Manager
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you
- You have 2 years experience in this position.
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills.
About us
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Restaurant Manager in Bristol employer: Ivy Collection
Contact Detail:
Ivy Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Manager role. You never know who might have the inside scoop on an opening at The Ivy Collection or elsewhere.
✨Tip Number 2
Prepare for the interview by researching The Ivy Collection's values and culture. Show us that you understand our commitment to exceptional service and how you can contribute to creating unforgettable guest experiences.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and guest service. We want to see how you handle pressure and lead a team, so be ready to share your best examples!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our dynamic team at The Ivy Collection.
We think you need these skills to ace Restaurant Manager in Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for The Ivy Collection.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience as a Restaurant Manager. Focus on your achievements and how they align with our values and the key elements of the role. We love seeing how you’ve wowed guests in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ivy Collection. We can’t wait to hear from you!
How to prepare for a job interview at Ivy Collection
✨Know the Brand Inside Out
Before your interview, dive deep into The Ivy Collection's values, mission, and what makes them stand out in the restaurant industry. Familiarise yourself with their menu, service style, and any recent news or events. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Highlight how you foster a positive work environment and motivate your team to achieve their best.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios like dealing with an unhappy guest or managing a busy service. Practise your responses to demonstrate your quick thinking and commitment to exceptional service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.