Restaurant Floor Lead: Service Excellence in Birmingham

Restaurant Floor Lead: Service Excellence in Birmingham

Birmingham Full-Time 37000 - 37000 £ / year (est.) No working from home possible
Ivy Collection

At a Glance

  • Tasks: Lead the restaurant floor, ensuring top-notch service and a vibrant dining experience.
  • Company: Join The Ivy Collection, a renowned name in high-volume dining.
  • Benefits: Enjoy a salary of £37,000, staff discounts, extra holidays, and training opportunities.
  • Other info: Great opportunities for career growth and recognition for your hard work.
  • Why this job: Be part of a dynamic team and make a real impact on guest experiences.
  • Qualifications: Experience in hospitality and a passion for excellent service.

The predicted salary is between 37000 - 37000 £ per year.

The Ivy Collection in the United Kingdom is seeking an Assistant Restaurant Manager to join our vibrant, high‑volume dining team.

You will oversee floor operations, ensure seamless service during peaks, and lead by example with warmth and professionalism.

Salary £37,000 per annum, with competitive benefits including staff dining discounts, additional holiday entitlement, training and apprenticeships, and recognition for longevity.

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Restaurant Floor Lead: Service Excellence in Birmingham employer: Ivy Collection

Ivy Collection is an exceptional employer that fosters a vibrant and inclusive work culture in Skircoat Green, England. With a focus on employee growth, we offer competitive pay, extra holiday allowance, and enticing staff discounts, ensuring our team members feel valued and motivated. Join us to be part of a dynamic team where your skills as a Bartender will shine while you craft exquisite cocktails and create memorable experiences for our guests.

Ivy Collection

Contact Details:

Ivy Collection Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Floor Lead: Service Excellence in Birmingham

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ivy Collection. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Ivy Collection

Don't be shy about reaching out to Ivy Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Restaurant Floor Lead: Service Excellence in Birmingham

Communication Skills
Leadership Skills
Team Management
Problem-Solving Skills
Customer Service
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ivy Collection and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Ivy Collection

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!