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For Companies At a Glance
- Tasks: Lead and develop a team to optimise deal processes and enhance commercial workflows.
- Company: Join Papaya Global, a fast-growing B2B tech unicorn revolutionising payroll and payments.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be a key player in transforming deal management and driving revenue growth.
- Qualifications: 7-10 years in Deal Desk or Revenue Operations with strong CPQ and Salesforce expertise.
- Other info: Work in a collaborative culture with a focus on innovation and operational excellence.
The predicted salary is between 48000 - 84000 £ per year.
Master global workforce management with Papaya's Payroll OS: payroll and payments under one roof.
Responsibilities
- Lead, mentor, and develop the existing team of two deal support specialists.
- Define clear responsibilities, SLAs, escalation paths, and workflows.
- Establish the Deal Desk as a strategic partner to Sales, Customer Success, Finance, and Legal—not a transactional support team.
- Own Quoting, Pricing, & Commercial Governance
- Create and enforce a global quoting and pricing framework across new business, upsell, and renewals.
- Establish pricing guardrails, discounting guidelines, and approval matrices.
- Drive margin-positive deal structures while enabling Sales to win competitively.
- Architect an end-to-end commercial workflow from quote initiation through order form generation and contract signature.
- Work with Marketing, Legal and Finance to standardize deal templates, configurations, and approval rules.
- Reduce dependency on manual interpretation of old legacy contracts.
- Build a structure to safely migrate or interpret legacy contracts into standardized formats.
- Partner with Legal to align contract language, commercial terms, and exceptions processes.
- Ensure order forms are accurate, compliant, and audit-ready.
- Serve as the business owner for DealHub and Salesforce quoting workflows.
- Partner with RevOps & BizAps to automate configurations, guardrails, and data flows.
- Build scalable CPQ logic, product catalog enhancements, and approval routing.
- Act as the quarterback between Sales, Finance, Legal, and CS for all deal-related matters.
- Run commercial reviews and act as a strategic advisor on complex deals.
- Provide training and enablement to Sales on quoting workflows and commercial policies.
- Own data accuracy in deal records, pricing, SKUs, and commercial terms in Salesforce.
- Develop dashboards on deal cycle times, discount trends, exception frequency, and pricing compliance.
- Provide insights that drive operational improvements and revenue optimization.
What Success Looks Like (First 12 Months)
- A well-structured, documented, scalable quoting and deal review process in place.
- Minimal reliance on manual contract interpretation; strong governance over legacy contract transitions.
- DealHub CPQ fully optimized with automated rules, guardrails, and templates.
- A trained, effective deal support team operating with confidence and autonomy.
- Faster deal cycles, fewer errors, improved pricing discipline, and higher operational efficiency.
- Sales, Finance, Legal, and CS working from the same commercial playbook.
Qualifications
- 7-10+ years of Deal Desk, Commercial Operations, Revenue Operations, or Pricing experience.
- Ability to navigate ambiguity, assess legacy contract complexity, and build scalable systems from scratch.
- Proven success building or transforming a deal management function in a SaaS or global tech company.
- Deep expertise with CPQ systems (DealHub strongly preferred) and Salesforce.
- Strong understanding of commercial terms, B2B SaaS pricing, contract structures, discounts, margins, and billing implications.
- Excellent stakeholder management across Sales, Finance, Legal, and Operations.
Nice to have
- Experience in payroll, global workforce management, HR tech, fintech, or other complex multi-SKU environments.
- Background in process design, change management, or operational excellence.
- Experience managing small teams in high-growth environments.
About Papaya Global
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionise the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. Papaya Global is entering a critical stage of scale and modernization in how we commercialise, structure, and operationalise deals across new business and renewals. We are seeking a strategic, process-obsessed, and commercially minded Global Deal Operations Manager to rebuild and elevate the function from the ground up. This leader will own our quoting, deal structure, commercial approvals, contracting workflows, and the operational backbone that enables Sales, Finance, Legal, and Customer Success to work efficiently and accurately. You will transform our deal processes into scalable, automated, and well-governed Deal Management engine that accelerates revenue, improves margin, reduces risk, and ensures commercial excellence across the company.
Deal Desk Manager in Westminster employer: IVP
Contact Detail:
IVP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deal Desk Manager in Westminster
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can be a strategic partner, just like the role of a Deal Desk Manager.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of the role. Highlight your expertise in CPQ systems and commercial operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deal Desk Manager in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deal Desk Manager role. Highlight your experience in deal management, commercial operations, and any relevant software like Salesforce or DealHub. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in leading teams and driving operational improvements.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive results. Whether it's improving deal cycles or enhancing pricing strategies, we love to see quantifiable successes that highlight your impact.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Let’s get started on this journey together!
How to prepare for a job interview at IVP
✨Know Your Numbers
Before the interview, brush up on key metrics related to deal management, pricing strategies, and revenue operations. Be ready to discuss how you've used data to drive decisions in your previous roles, especially in a SaaS environment.
✨Showcase Your Leadership Skills
As a Deal Desk Manager, you'll be leading a team. Prepare examples of how you've mentored or developed team members in the past. Highlight your experience in cross-functional leadership and how you’ve successfully collaborated with Sales, Finance, and Legal.
✨Understand the Company’s Needs
Research Papaya Global and its mission in the payroll and payments industry. Be prepared to discuss how your skills can help them achieve their goals, particularly in optimising deal processes and enhancing operational efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around complex deals and legacy contracts. Think through scenarios where you've had to navigate ambiguity or implement scalable systems, and be ready to share your thought process.
