At a Glance
- Tasks: Handle phone and email enquiries, process sales orders, and liaise with logistics.
- Company: Join a dynamic sales team in the automotive parts industry.
- Benefits: Receive full training, competitive pay, and a supportive work environment.
- Other info: Great opportunity for career growth and learning in a thriving industry.
- Why this job: Be part of a fast-paced team and develop your customer service skills.
- Qualifications: Experience in automotive parts and strong communication skills preferred.
The predicted salary is between 25000 - 30000 £ per year.
A vacancy has arisen within our busy sales team for a Telephone Sales Co-ordinator who ideally comes from an automotive parts/service environment.
Key responsibilities will be to:
- answer phone and email enquiries promptly and professionally;
- accurately quote price and availability of engines, turbochargers, gearboxes and cylinder heads;
- carry out sales order processing using our Sage 200 system;
- raise final customer invoices;
- liaise with the logistics department to arrange delivery of sold items;
- carry out various administration duties.
Ideally the successful candidate will:
- have automotive parts experience;
- have excellent communication and customer service skills;
- possess a positive attitude and display the ability to identify solutions to problems;
- have experience of using Microsoft Office (Word/Excel/Outlook) or Sage 200, although not essential as full in-house training will be provided.
Telephone Sales Co-ordinator employer: Ivor Searle
Join our dynamic sales team as a Telephone Sales Co-ordinator, where your contributions will be valued in a supportive and fast-paced environment. We offer comprehensive training, opportunities for professional growth, and a collaborative work culture that prioritises employee well-being. Located in the heart of the automotive industry, you'll benefit from being part of a company that values innovation and customer satisfaction, making it an ideal place for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Co-ordinator
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling enquiries, make sure you’re comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Telephone Sales Co-ordinator
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any experience you have in the automotive parts or service industry. We want to see how your background can help us in the role of Telephone Sales Co-ordinator.
Be Professional and Prompt:Since you'll be handling phone and email enquiries, it's crucial to demonstrate your communication skills in your application. Keep it professional but friendly – we love a positive attitude!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the key responsibilities mentioned in the job description. Show us how you can accurately quote prices and process sales orders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ivor Searle
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive parts and services. Familiarise yourself with engines, turbochargers, gearboxes, and cylinder heads. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since this role involves a lot of phone and email communication, practice articulating your thoughts clearly. You could even role-play with a friend to simulate common customer queries and responses. This will help you feel more at ease during the actual interview.
✨Get Comfortable with Sage 200
If you have access to Sage 200, take some time to explore its features. Even if you haven't used it before, showing that you're proactive about learning the system can impress the interviewers. If you don’t have access, just mention your willingness to learn quickly.
✨Show Off Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully identified and solved problems. Be ready to share these stories during the interview, as they demonstrate your positive attitude and ability to handle challenges effectively.
