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- Tasks: Coordinate logistics for UK and export, ensuring smooth transport and customer service.
- Company: Join Ivor Searle, the UK's top provider of re-manufactured automotive parts.
- Benefits: Stable work hours, supportive team, and a chance to grow in a respected company.
- Why this job: Be part of a dynamic logistics team in the exciting automotive aftermarket industry.
- Qualifications: Strong organisational skills and a knack for customer service are key.
- Other info: Monday to Friday role with a focus on teamwork and problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, cylinder heads and gearboxes.
A vacancy has arisen within our busy Logistics Team for a UK & Export Logistics Co-ordinator. Duties will involve the following:
- Liaise with customers & couriers to provide a high level of proactive customer service
- Arrange transport for collection & delivery of units to & from customers
- Proactively monitor collections & shipments to minimise delays & resolve issues
- Proactively monitor & chase outstanding core units
- Assist with the receiving in & checking of returned units
- Raising customer credits
Ideally, the successful candidate will have:
- Excellent organisational, communication & customer service skills is essential
- Experience in export & import procedures would be advantageous
- Experience of working & dealing with couriers & hauliers would be advantageous
- Microsoft Office & Sage experience would be advantageous but not essential
- A high level of attention to detail
- A professional telephone manner
Hours of work will be Monday to Friday (excluding Bank Holidays) from 08:00 to 17:00 with a 20 minute morning break and a 30 minute lunch break (42.5 hour working week).
UK & Export Logistics Co-ordinator employer: Ivor Searle Limited
Contact Detail:
Ivor Searle Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK & Export Logistics Co-ordinator
✨Tip Number 1
Get to know the company inside out! Research Ivor Searle and understand their values, products, and the logistics processes they use. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to logistics and customer service. Think about scenarios where you've solved problems or improved processes, as these examples will showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows your enthusiasm and professionalism, which are key in logistics!
We think you need these skills to ace UK & Export Logistics Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the UK & Export Logistics Co-ordinator role. Highlight your organisational and communication skills, and any relevant experience with couriers or import/export procedures. We want to see how you fit into our busy logistics team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the automotive aftermarket industry and explain why you’re excited about joining Ivor Searle. Let us know how your skills can contribute to our proactive customer service.
Showcase Attention to Detail: In logistics, attention to detail is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as this reflects the high standards we uphold at Ivor Searle.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Ivor Searle Limited
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics, especially in the automotive aftermarket. Familiarise yourself with common export and import procedures, as well as the role of couriers and hauliers. This will show that you're not just interested in the job, but that you understand the industry.
✨Show Off Your Customer Service Skills
Since the role involves liaising with customers and providing proactive service, prepare examples of how you've excelled in customer service before. Think about times when you resolved issues or went the extra mile for a client. This will demonstrate your ability to handle the demands of the position.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to discuss how you manage multiple tasks or projects simultaneously. Also, be ready to talk about how you ensure accuracy in your work, as attention to detail is crucial in logistics.
✨Practice Your Professional Telephone Manner
Since you'll be communicating with customers over the phone, practice speaking clearly and professionally. You could even do a mock call with a friend to get comfortable. This will help you convey confidence and professionalism during the actual interview.
