At a Glance
- Tasks: Handle phone and email enquiries, process sales orders, and liaise with logistics.
- Company: Join a dynamic automotive parts sales team with a focus on customer service.
- Benefits: Enjoy 25 days holiday, bank holidays, and full training provided.
- Other info: Monday to Friday hours with breaks for a balanced work-life.
- Why this job: Be part of a fast-paced environment where your skills can shine and grow.
- Qualifications: Experience in automotive parts and strong communication skills preferred.
The predicted salary is between 25000 - 30000 £ per year.
A vacancy has arisen within our busy sales team for a Telephone Sales Co-ordinator who ideally comes from an automotive parts/service environment.
Key responsibilities will be to:
- answer phone and email enquiries promptly and professionally;
- accurately quote price and availability of engines, turbochargers, gearboxes and cylinder heads;
- carry out sales order processing using our Sage 200 system;
- raise final customer invoices;
- liaise with the logistics department to arrange delivery of sold items;
- carry out various administration duties.
Ideally the successful candidate will:
- have automotive parts experience;
- have excellent communication and customer service skills;
- possess a positive attitude and display the ability to identify solutions to problems;
- have experience of using Microsoft Office (Word/Excel/Outlook) or Sage 200, although not essential as full in-house training will be provided.
Hours of work will be Monday to Friday from 08:30 to 17:30 with 20 minutes morning break and 30 minutes lunch break. 25 Days holiday plus Bank Holidays.
Telephone Sales Co-ordinator in Soham employer: Ivor Searle Limited
Join our dynamic sales team as a Telephone Sales Co-ordinator, where you'll thrive in a supportive work culture that values your contributions and encourages professional growth. With comprehensive training provided, competitive benefits including 25 days of holiday plus bank holidays, and a focus on teamwork, this role offers a rewarding opportunity to develop your skills in the automotive parts industry while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Co-ordinator in Soham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about telephone communication, try role-playing with a friend or family member. Focus on being clear, concise, and friendly – just like you'd want to be with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Telephone Sales Co-ordinator in Soham
Some tips for your application 🫡
Show Your Automotive Passion:Make sure to highlight any experience you have in the automotive parts/service environment. We love seeing candidates who are genuinely passionate about the industry, so don’t hold back on sharing your knowledge and enthusiasm!
Be Clear and Professional:When answering phone and email enquiries, clarity is key! In your application, demonstrate your ability to communicate professionally. Use straightforward language and keep it friendly – we want to see how you’d interact with our customers.
Highlight Your Tech Skills:Even if you’re not a Sage 200 whizz, let us know about your experience with Microsoft Office or any other relevant software. We appreciate candidates who are tech-savvy and willing to learn, so don’t be shy about your skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ivor Searle Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and services. Familiarise yourself with engines, turbochargers, gearboxes, and cylinder heads. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of phone and email communication, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member to get comfortable with discussing your experience and handling customer queries.
✨Get to Know Sage 200
Even if you haven't used Sage 200 before, it’s worth doing a bit of research on it. Familiarise yourself with its basic functions and how sales order processing works. This will demonstrate your initiative and eagerness to learn during the interview.
✨Show Off Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully identified and solved problems. Be ready to share these stories during the interview to highlight your positive attitude and solution-oriented mindset.
