At a Glance
- Tasks: Handle phone and email enquiries, process sales orders, and manage customer invoices.
- Company: Join a dynamic automotive parts sales team with a focus on customer service.
- Benefits: Enjoy 25 days holiday, bank holidays, and full training provided.
- Other info: Monday to Friday hours with breaks for a balanced work-life.
- Why this job: Be part of a fast-paced environment where your skills can shine and grow.
- Qualifications: Experience in automotive parts and strong communication skills preferred.
The predicted salary is between 25000 - 30000 £ per year.
A vacancy has arisen within our busy sales team for a Telephone Sales Co-ordinator who ideally comes from an automotive parts/service environment.
Key responsibilities will be to:
- answer phone and email enquiries promptly and professionally;
- accurately quote price and availability of engines, turbochargers, gearboxes and cylinder heads;
- carry out sales order processing using our Sage 200 system;
- raise final customer invoices;
- liaise with the logistics department to arrange delivery of sold items;
- carry out various administration duties.
Ideally the successful candidate will:
- have automotive parts experience;
- have excellent communication and customer service skills;
- possess a positive attitude and display the ability to identify solutions to problems;
- have experience of using Microsoft Office (Word/Excel/Outlook) or Sage 200, although not essential as full in-house training will be provided.
Hours of work will be Monday to Friday from 08:30 to 17:30 with 20 minutes morning break and 30 minutes lunch break. 25 Days holiday plus Bank Holidays.
Telephone Sales Co-ordinator in Ely employer: Ivor Searle Limited
Join our dynamic sales team as a Telephone Sales Co-ordinator, where you'll thrive in a supportive work culture that values your contributions and encourages professional growth. With comprehensive training provided, competitive benefits including 25 days of holiday plus bank holidays, and a focus on teamwork and customer satisfaction, this role offers a rewarding opportunity to develop your skills in the automotive parts industry.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Co-ordinator in Ely
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially in the automotive parts sector. This will help us show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone communication, we recommend doing mock calls with friends or family. This will help you sound confident and professional when answering enquiries.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows us that you're engaged and thinking critically about the role. Ask about team dynamics or how success is measured in the sales department.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows us you appreciate the opportunity and are still interested in the position.
We think you need these skills to ace Telephone Sales Co-ordinator in Ely
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any automotive parts experience you have in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant details!
Be Professional and Prompt:Since you'll be answering phone and email enquiries, it’s important to convey professionalism in your written application. Respond to our questions quickly and clearly, just like you would in the role!
Demonstrate Your Communication Skills:We’re looking for someone with excellent communication skills. Use your application to showcase how you can convey information effectively and maintain a positive attitude, even when faced with challenges.
Apply Through Our Website:To make things easier for us and you, please apply through our website. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Ivor Searle Limited
✨Know Your Stuff
Make sure you brush up on your automotive parts knowledge. Familiarise yourself with engines, turbochargers, gearboxes, and cylinder heads. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of phone and email communication, practice articulating your thoughts clearly. You could even do mock interviews with a friend or family member to get comfortable with responding to enquiries professionally.
✨Get Acquainted with Sage 200
While full training will be provided, having a basic understanding of Sage 200 can give you an edge. Look for online tutorials or guides to familiarise yourself with the system, so you can hit the ground running.
✨Show Your Problem-Solving Skills
Think of examples from your past experiences where you've identified solutions to problems. Be ready to share these during the interview to demonstrate your positive attitude and ability to tackle challenges head-on.
