At a Glance
- Tasks: Handle phone and email enquiries, process sales orders, and manage customer invoices.
- Company: Join a dynamic automotive parts sales team with a focus on customer service.
- Benefits: Enjoy 25 days holiday, bank holidays, and full training provided.
- Other info: Monday to Friday hours with breaks for a balanced work-life.
- Why this job: Be part of a fast-paced environment where your skills can shine and grow.
- Qualifications: Experience in automotive parts and strong communication skills are preferred.
The predicted salary is between 25000 - 30000 £ per year.
A vacancy has arisen within our busy sales team for a Telephone Sales Co-ordinator who ideally comes from an automotive parts/service environment.
Key responsibilities will be to:
- answer phone and email enquiries promptly and professionally;
- accurately quote price and availability of engines, turbochargers, gearboxes and cylinder heads;
- carry out sales order processing using our Sage 200 system;
- raise final customer invoices;
- liaise with the logistics department to arrange delivery of sold items;
- carry out various administration duties.
Ideally the successful candidate will:
- have automotive parts experience;
- have excellent communication and customer service skills;
- possess a positive attitude and display the ability to identify solutions to problems;
- have experience of using Microsoft Office (Word/Excel/Outlook) or Sage 200, although not essential as full in-house training will be provided.
Hours of work will be Monday to Friday from 08:30 to 17:30 with 20 minutes morning break and 30 minutes lunch break. 25 Days holiday plus Bank Holidays.
Telephone Sales Co-ordinator in Cambridge employer: Ivor Searle Limited
Join our dynamic sales team as a Telephone Sales Co-ordinator, where your contributions will be valued in a supportive and fast-paced environment. We offer comprehensive training, a positive work culture, and opportunities for personal and professional growth, all while enjoying a competitive benefits package including 25 days of holiday plus bank holidays. Located in a thriving automotive sector, this role provides a unique chance to develop your skills and advance your career in a company that prioritises employee satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Co-ordinator in Cambridge
✨Tip Number 1
Get to know the company! Research their products and services, especially in the automotive parts sector. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone communication, try role-playing with a friend or family member. This will help you sound confident and professional when answering enquiries.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've identified solutions to challenges. This will demonstrate your positive attitude and ability to handle customer queries effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Telephone Sales Co-ordinator in Cambridge
Some tips for your application 🫡
Show Your Automotive Passion:When you're writing your application, let us know about your experience in the automotive parts/service environment. We love to see candidates who are genuinely passionate about the industry, so share any relevant stories or experiences that highlight your enthusiasm!
Be Clear and Professional:Since you'll be handling phone and email enquiries, it's crucial to demonstrate your communication skills in your written application. Keep it clear, concise, and professional – this is your chance to show us how you would interact with our customers!
Highlight Your Problem-Solving Skills:We’re looking for someone who can identify solutions to problems. In your application, mention specific examples where you've successfully tackled challenges in previous roles. This will help us see how you think on your feet!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the details about the role and our company. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Ivor Searle Limited
✨Know Your Stuff
Make sure you brush up on your automotive parts knowledge. Familiarise yourself with engines, turbochargers, gearboxes, and cylinder heads. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of phone and email communication, practice how you articulate your thoughts. You could even do mock interviews with a friend or family member to get comfortable with responding to enquiries professionally.
✨Get Acquainted with Sage 200
While full training will be provided, having a basic understanding of the Sage 200 system can give you an edge. Look for online tutorials or guides to familiarise yourself with its features, especially sales order processing.
✨Show Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully identified and solved problems. This will demonstrate your positive attitude and ability to think on your feet, which is crucial for this role.
