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- Tasks: Lead a caring team, support individuals with complex needs, and create fulfilling experiences.
- Company: Join Ivolve, a passionate organisation dedicated to making a difference in people's lives.
- Benefits: Earn £12.90 per hour, enjoy flexible hours, 5.6 weeks leave, and your birthday off!
- Why this job: Make a real impact by empowering individuals to live their best lives every day.
- Qualifications: Must have QCF Level 3 in Health and Social Care and a passion for helping others.
- Other info: Be part of a supportive team with excellent career growth and training opportunities.
MUST HAVE A QCF LEVEL 3 IN HEALTH AND SOCIAL CARE
Your new role at Ivolve is calling you! We would like to invite you to join our amazing team of professionals! We offer £12.90 per hour.
Location: SA8 3AD, Pontardawe
Shift pattern: 36 hours per week
Social Care Wales: You will have six months from starting the position to register for your SCW pin.
Sponsorship: We do not provide sponsorship for this role.
Our Service Leaders are caring and supportive people. If you are kind, caring and compassionate, there for the people who live with us when they need you, and you do it with a smile on your face, then we are already a big fan. Very few jobs have such an impact on people’s lives. And being the supportive human being you are, you are an ideal candidate we want to join us.
Our Service Leader work both days and night shifts. Care experience is essential, and we can work with over 18’s.
Why choose Us
We are here to support people who live with us; people choose us because of the experiences we create. We build and nourish relationships with the people we care for and support, their families and friends and health and social care professionals. We take pride and pleasure in helping others, providing high-quality services.
What is involved
You will care for people with a variety of different complex needs, such as learning disabilities, autism, ABI, and mental health. We take time to get to know people irrespective of ability or disability; we aim to empower individuals to be as involved as they can be in control of their life. There is of course practical support too and helping people to reach their goals in smaller ways. You will provide personal care, maintain health needs, hygiene as well as keep things tidy and safe. To always perform our duties in the best interests of the Service User with due regard to respect, dignity and within best practice guidelines.
You’ll support adults with lots of different needs such as learning disabilities, autism, ABI and mental health. You’ll support them to flourish in a place they call home. You’ll empower the people we support to be ambitious and live fulfilled lives. You’ll give high-quality support tailored to people’s needs. You’ll be a leader of one of our teams, inspiring them to be the best they can be. You’ll manage the service when the manager is away, creating a culture that allows for learning and fun. You will carry out audits for the Registered Manager and make sure any feedback and improvements are carried out. And of course, you’ll follow our procedures, so we give consistent, safe and reliable care and support.
Our approach is all about co-production with the people we support. So you’ll work with them to design and plan things and create the best experiences together. You’ll build and nourish relationships. Each person has a care plan that you’ll help to create and monitor to ensure safe practices. You’ll make sure you understand individual needs so that person-led care is at the heart of what you do. You’ll help the people we support to develop life skills, make choices and reach their potential for independence. Help them to feel included in the community. Support people to join in with social, leisure, educational and employment activities. Help them to enjoy holidays and day trips. Communicate in a clear and suitable way.
Great Planning & Leadership
Organise and coordinate the assessment of care plans to make sure they meet the needs of the people we support. Organise the team so that tasks are completed. Supervising them formally when asked by your manager. Assess and support your team so we deliver brilliant quality every day. Solve problems and delegate tasks, so we run our service effectively. You’ll process finances and manage medication orders. Check people are getting involved and enjoying their activity plans. Coach the team to work in a way that demonstrates an understanding and commitment to the rights of people with complex needs. Manage attendance, annual leave and absences. Authorise timesheets. Plan rotas to meet service standards. Work with your manager if there are any challenges for cover, attendance, or conduct. Follow disciplinary procedures with fairness.
Deliver Great Standards
Provide personal care including support with continence needs; health and medication needs; handling personal possessions; finances and documents; shopping. Help them to have good levels of personal and environmental hygiene. Make sure all medical needs are met and help people to advocate their own needs and wishes. Make sure the environment is safe and secure. Promote dignity. Manage behaviours using our strategies and procedures set out in the care plans, and review these regularly. Have the highest integrity when you deal with personal and financial affairs. Look after people’s personal property and clothing, reporting any extra needs to your manager. Maintaining financial records. Cleaning and maintaining equipment. Report accidents or infectious illnesses for you or a person we support immediately. Report any faulty appliances, damaged furniture, equipment, or any potential hazard. After training - administer medication. Deal with medical emergencies appropriately. Act as brand ambassadors for the organisation. Review care plans and other documentation as required by the company of governing bodies. Keep information records to share with approved people so that we deliver joined-up care. Work with health professionals and other authorities. Take responsibility for running a shift in the absence of senior colleagues. Lead team reviews of service delivery standards. Protect the people we support from abuse by following our safeguarding policies. Complete training and create a plan to continue to improve your knowledge and skills. Share domestic tasks to help with the overall running of the service. Share responsibility for shopping and meal prep, involving people as part of their care plan. Communicate in a clear, professional, and respectful way.
Essential Skills
- Good general education
- Honesty, reliability, trustworthiness, and a passion to make a difference
- Commitment to the aims and objectives of the home and of Ivolve
- Satisfactory Police Check and check against the ISA List (where applicable)
- A commitment to undertake training and development
Desirable Skills
- QCF Level 3 or above in Health and Social care
- Previous experience within social care setting
- Knowledge and commitment regarding Equal Opportunities
- Knowledge of the regulatory frameworks
- Confident IT user
How We Will Support You
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!
Industry-Leading Recognition
- Colleague lotto - giving everyone the opportunity to win great cash prizes
- Prize winning scratchcards aligned with values in action!
- We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards
- Loyalty Scheme - recognising colleagues at work anniversaries
- Your birthday off after a years service!
Social Wellbeing
- Award-winning App for news and info
- Internal social media
- Team communities
Financial Wellbeing
- Discounts include high street, supermarkets, flash sales, gym memberships and more
- Blue Light discount programme, funded by us
- Salary Finance scheme for lower cost loans and to save for special occasions or rainy days
- Government mileage rates if you need to travel
Emotional Wellbeing
- Free confidential Employee Assistance Programme with qualified counsellors
- Free wellbeing App
Training and Development to Reach Your Potential
- Learning journey that grows with you to reach care worker standards
- Specialist skills training including Autism, Dementia and Mental Health
- Career pathways that include flexible apprenticeships and nationally recognised qualifications
- Cover the cost of relevant professional memberships
5 More Reasons to Work with Ivolve
- Our people are pretty fabulous. We take pride and pleasure in helping others.
- There’s a great energy across the business and a strong sense of teamwork.
- Very few jobs have such an impact on people’s lives – we bring joy to people every day.
- We have a proud history, we’re a big organisation of over 4,000 colleagues supporting around 1,300 people.
- We build and nourish relationships with the people we support.
Shift Leader ( Mill Row 5) employer: ivolve care & support
Contact Detail:
ivolve care & support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader ( Mill Row 5)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ivolve's social media and website. Understanding their values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of Shift Leader. We want to hear about your caring nature and how you empower others!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams or supported individuals in previous roles. Highlighting your ability to inspire and coordinate will set you apart.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in joining the Ivolve team and makes you memorable.
We think you need these skills to ace Shift Leader ( Mill Row 5)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for caring and supporting others shine through. We want to see how your values align with ours, so share personal experiences that highlight your kindness and compassion.
Tailor Your Application: Make sure to tailor your application to the role of Shift Leader. Highlight your relevant experience in health and social care, especially any leadership roles or responsibilities you've had. This will show us you're the right fit for our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team!
How to prepare for a job interview at ivolve care & support
✨Know Your Stuff
Make sure you brush up on your QCF Level 3 in Health and Social Care. Be ready to discuss how your qualifications and experiences align with the role of a Shift Leader. Think about specific examples from your past that showcase your skills in caring for individuals with complex needs.
✨Show Your Compassion
This role is all about kindness and support. During the interview, share stories that highlight your caring nature and how you've positively impacted someone's life. Remember, they want to see that you genuinely care about the people you'll be supporting.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll need to inspire your team. Prepare to talk about your leadership style and provide examples of how you've successfully managed a team or handled challenging situations. They’ll be looking for someone who can create a positive environment for both staff and service users.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about their approach to person-led care or how they support their staff's professional development. It’s a great way to demonstrate your enthusiasm for the position.
